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the ipod "restore" "recovery" endless loop for ipod nano 8gb

has anyone got the solution for endless restore / recovery loop yet for ipod nano?
constantly recovering / restoring, can't use it for anything, can't turn it off

yes - I have changed my drive letter
yes - I have reinstalled itunes
yes - I have got it in disk mode
yes - I have done the 5 r's
yes to all other suggestions on apple's hints etc
yes - I have reformatted the ipod using windows explorer


I can look at my ipod in windows explorer (I have it as X drive), and it has the label "IPOD", but has no files or directories under it - is that normal? shouldn;t there be some files at least for the operating of the ipod?

Is it a firmware problem? can I get the firmware and put on the ipod using another program?

HP, Windows XP

Posted on Jun 3, 2008 4:02 AM

Reply
12 replies

Aug 1, 2008 2:26 AM in response to holmesy

I am experiencing the same problem. After installing thelatest FW upgrade. When connecting my NANO it is identified to be in recovery mode. I have to restore it. It restores, restarts and does not reappear in Itunes. Even worse, it is not recognized by windows as a valid USB device. It does not appear even under My Computer. I have just had a similar problem with a Sandisk MP3 player and I replaced it by an Ipod. I was not able to recover the Sandisk player anymore. How do I get help on this? I am rather desperate!

Sep 27, 2008 11:34 AM in response to holmesy

I had the same problem with BOTH of my iPods. This KB article was posted to another thread on the same issue (seems rather prolific to me...).

http://support.apple.com/kb/TS1456 -- Basically all you do is change the drive letter associated with the iPod. However, if you use a USB thumb drive or any other removable media that may change the drive letter assignments, there is a possibility the drive letter initially used by the iPod will be stolen by another device.

I suggest using driver letter from the second half of the alphabet -- something past M or N. I have a number of card slots in my PC (SD, Memory Stick, etc), each of which has its own drive letter, so I ended up choosing P: for the iPod.

Why doesn't this happen on the Mac? Because MAC OS doesn't use the braindead 1980's concept of "drive letters".

And people wonder why I hate Microsoft so much....;)

"Hello...I'm a PC....and I run LINUX"

Oct 6, 2008 2:04 PM in response to holmesy

Sorry I do not have an answer but I am getting exactly the same problem.

I have 3 iPods and am running the latest version of iTunes. 8.0.1.11
2 of them connect without a problem (80Gb Classic and 1Gb shuffle) however I have just got a brand new 8Gb (4th Gen) nano and this will not appear in iTunes.

Problem: Autoplay runs every time with the nano and occasionally I get messages from iTunes that the iPod needs to be formatted for windows or is corrupt and needs restoring. I do this and the iPod restores but then does not appear in the iTunes window after restore.
Windows XP seems to think it is a USB disk and runs Autoplay everytime I connect.
I have tried changing the assigned drive letter in case of conflict andalso disabling autoplay but nothing has helped. I have sent the nano back to apple and it has been returned saying everything is fine.

It should not be this difficult!

Oct 10, 2008 6:12 AM in response to daveca99

This is now resolved with a replacement iPod. Despite the first one coming back from repair with the message, "Our technicians have been unable to reproduce the symptom(s) you reported when you requested the repair. As a result of our tests, we can confirm that your product meets Apple specifications for performance, usability, and functionality". It still did not work.

Apple phone support eventually agreed to a replacement which worked perfectly. I don't know why the first one was diagnosed as no fault found as it definitely refused to work under windows XP.

Oct 27, 2008 5:59 AM in response to holmesy

I am having the same problem with my 8GB nano. It keeps giving me a -48 error code as well. It seems to of loaded most of my music onto it as I found it when looking at the ipod through My Computer but my ipod denies all knowledge of the files and says there are no music files. I haven't yet tried changing the drive letter as I am a bit useless and could someone explain how to do this..... Thank you!

the ipod "restore" "recovery" endless loop for ipod nano 8gb

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