Previous 1 2 Next 15 Replies Latest reply: Jul 30, 2008 3:10 PM by Ennis Del Joker
DJ NME Level 1 Level 1 (0 points)
ok brand new laptop, just installed latest i tunes, purchased some tracks, cant get it to burn on itunes, comes up with error
"the attempt to burn disc failed. an unknown error occured (2131)"
the laptop burns cds fine with other programs
any help please

Advent, Windows Vista
  • KJ1213 Level 1 Level 1 (0 points)
    Join the crowd! I spent a LOT of time yesterday with the same issue and found no solutions (my error message is 4261). I've had this problem since I downloaded a new version of iTunes; I believe it was the beginning of March.
  • Jolo0924 Level 1 Level 1 (0 points)
    Well, I had no problem burning audio CD's with iTunes before at full speed using Maxell blank CD's however, I tried to burn an audio CD today, but it created 2 coasters. It will start the process OK and burn songs and then stall towards the end throwing up an error and cancelling the burn.

    Tried a new blank CD and burned using Ashampoo Burning Studio and it worked fine at Max burning speed (UP TO 48x) with no errors. So fault must lie in iTunes?
    Note: these songs where NOT purchased from iTunes, but from IMPORTED mp3's I had on my PC.
  • pacman2326 Level 1 Level 1 (0 points)
    iTunes *****, i've had this problem and did endless research on a fix, no luck. Customer service here is a joke, i suggest switching to windows media player. Don't even bother with itunes i know how frustrating it is.
  • Olive_Cin Level 1 Level 1 (0 points)
    Stupid question... if you switch to media player can you sync your ipod to it? If not then you have to have both just to do what you need. This is becoming a NIGHTMARE... I haven't been able to burn a disk for over 2 months now. You are right support and customer service is not the best.
  • littleitaly112 Level 1 Level 1 (0 points)
    Is Apple ever going to fix this problem. I must have discarded 10 CDs last week trying to troubleshoot my system....which burns CDs just fine on other programs. Itunes, however, starts burning at what seems a snail's pace and then, halfway through, ejects the CD and gives me unknown error (4251 I think..not gonna waste any more CDs to confirm this).

    Is there another software program I can install which will let me burn the mp4 format that itunes uses???
  • Robert Powell2 Level 1 Level 1 (0 points)
    I am having some of the same burning problems (pun intended) as others have written about, but with a twist. The burn seems to go fine, if somewhat more slowly than before But, it appears not to complete in that the new CD doesn't show up in iTunes and Windows (Vista) Explorer won't read it either. After creating a couple of what I thought were coasters, I decided to try one on a non-computer CD players (car and boombox). They played just fine. So, it looks like iTunes is not finishing it job properly to make the CDs readable on computers, but "dumber" players don't care.

    Apparently, these various burning problems are wide-spread, but Apple doesn't seem to be responding.
  • sqbronco Level 1 Level 1 (0 points)
    I can sympathize with you. I too am equally frustrated yet I have just gotten my Macbook to burn a cd through iTunes. I don't know if it will work for you, and to me it is still unacceptable as a long term solution, but here's what I did. In iTunes preference menu under Advanced/burning I changed the burn speed to 12x and turned off the sound check and the "Include cd text" options. It took a little while but it worked. I will continue to pester Apple until this situation is amended.

    Best of Luck,
  • Tracy8 Level 1 Level 1 (0 points)
    I believe this has to do with the upgrade to 7.6. Ever since I upgraded back at the beginning of this year. I get error messages every single time i try to burn a CD! I can't even back up my purchases. I've wasted tons of CD's.
  • KJ1213 Level 1 Level 1 (0 points)
    I think you're right. I had an older version of iTunes saved on a laptop and I tried loading that on my desktop. It didn't work...gave me a message saying something about my music being associated with a newer version of iTunes:(
  • nate'spaca Level 1 Level 1 (0 points)
    did u ever get a response re that error 4261? i restored my ipod & changed to speeds with no results
  • mair6000 Level 1 Level 1 (0 points)
    Each time I try to burna a CD I get a message that says " a iTunes store file and cannot be burned to an MP3CD. iTunes store files cannot be burned to an MP3CD." Why not? Have the rules been changed? If not, how do I convert these files to the format which can be burned to MP3?

    Is anyone else getting this message? There is no error message number. I don't even know how to contact iTunes for help. When I click support I can find anything but a feedback link. I sent a message, but I am sure it won't help me.

    Did anyone get an answer to this?
  • ============ Level 1 Level 1 (0 points)

    Edit, Preferences, advanced, burning

    then select the mp3 CD option
  • ggall Level 1 Level 1 (0 points)
    Did you ever find a solution for this problem? I am having the same error message 4251 and can't seem to find the answer.
  • john_bonnot Level 1 Level 1 (0 points)
    my error reads disc recording not found has anyone seen this error? And do you have any suggestions correcting it. It is not allowing me to burn my playlist to a disc.
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