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5g 30gig iPod not working after update, Please Help!

I have a 5th gen 30gig iPod and a yesterday I tried to update it. During the update after it shut itself off and started back up the updater froze around 20%. After about two hours of waiting I forced the updater to quit (restarted it with menu/select) and then tried to turn it back on to no avail. So right now the iPod is dead.

I've tried the whole hold menu/select to reset (even for up to a min) then I did the flip hold on and off and try again method. I also tried with the iPod plugged into my PC and my Mac. I also tried using the AC adapter. All attempts resulted in failure. Because it stopped working after the update I'm confident that it isn't the battery or that the iPod is physically damaged and that this is just a software issue.

Any help would be greatly appreciated. I've had the iPod for a little over a year and therefore have no warranty for it.

Custom, Windows XP Pro, The Mac I use has OS X 10.5.3, both computers have the latest iTunes

Posted on Jun 4, 2008 1:37 PM

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5g 30gig iPod not working after update, Please Help!

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