Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Pro shuts down on startup after botched Leopard install

After I tried to install Leopard on my Macbook Pro, the install failed and the second time I tried to install it after restarting it said that it could not be installed because it didn't see OSX 10.4.11. It won't boot up off of the OSX 10.4 install disk either saying that software can't be installed on the computer. Whenever I try to boot off the hard drive it can't find OSX 10.4, it either gives the old question mark folder error or it just literally shuts itself down. Any ideas? I would greatly appreciate anything.

Mac OS X (10.5.2), MacBook

Posted on Jun 8, 2008 7:17 PM

Reply
15 replies

Jun 8, 2008 7:27 PM in response to GuardianXF

HI Guardian,

If you haven't tried this ... boot the MBPro from the Tiger disk by holding down the C key, inserting the disk and pressing the power button all at one time. Release the C key when you see the Apple logo on the screen. By default an Installler window will open. Ignore that... now look up at the Menu and click Utilities/Startup Manager. Click Startup Manager. A window that opens will indicate the drives available to boot from, I'm praying it will say 10.4.x in there. If it does, select MacintoshHD 10.4.x and click Restart. If this works then you have a working Tiger system folder. The thing that tipped me off is the, "question mark" icon... that shows up when the computer can't locate a system folder.

Also, whenever you install an UPGRADE from say Tiger to Leopard make sure you have enough free drive space. You can use Disk Utility in Applications/Utilities to do that. Rule of thumb... never allow a drive to fall below 15% free space.

Carolyn 🙂

Jun 8, 2008 7:34 PM in response to GuardianXF

Try starting from your Tiger Disk again, then...

"Try Disk Utility

1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, *you must select your language first.)*
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."

Tell us if there are errors! And whether fixed or not.

Jun 10, 2008 11:10 PM in response to GuardianXF

To anyone who stumbles upon this thread:

I took the machine in question to the Apple Store and felt like an idiot as he popped in Diskwarrior and ran a basic directory rebuild and fixed it. Took it back home and installed Leopard with "Upgrade" instead of "Archive and Install" and it worked fine. Learn this lesson well and avoid looking like a fool.

Macbook Pro shuts down on startup after botched Leopard install

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.