6 Replies Latest reply: Jan 12, 2006 7:57 AM by MacMuse
Damian Hassan Level 1 Level 1 (5 points)
Hey all,

I've been using iTunes to listen to web radio for a few months now. Recently (after upgrading to iTunes 6.0.1) I lost the ability to connect to radio. I see the following error:

An error occured while contacting the radio tuning service. Check your Internet connection, or try again later.

I am behind a firewall, but again, I'd been able to use the radio service for some time now.

Any ideas? Thanks.
  • michael Byers Level 1 Level 1 (0 points)
    I have had the same problem since I upgraded to iTunes version 6.0.1. If you hear of any solutions can you email me or leave another message on this discussion board. Thank you.
  • Jorge Peña Level 1 Level 1 (0 points)
    Add me to the, apparently, every day growing numbers of people suffering constant buffering, Opening URL's and network stalled problems in iTunes. I listen to several different stations through iTunes and they all seem to have begun suffering from re-buffering delays. Some as often as every 0.5 seconds or so. Often, a station will rebuffer immediately after launching. Absolutely quite frustrating.

    I've done the increase buffer size to "large", but problem remains exactly. I'm using 1.024 kbps cable connection and all other operations (downloads, etc.) perform perfectly.

    This problem began when I upgraded to iTunes 6.0.3.

    There is some help for this frustrated iTunes customer?.

    Thanks a lot
  • Richard Benash Level 1 Level 1 (0 points)
    Yes, add me, too! I'm able to stream all but, one radio station that I have streamed regularly for over a year now...I'm not very computer savvy & would love suggestions as to how to fix this. Thanks.
  • Terrell Hardcastle Level 1 Level 1 (0 points)
    Roger that...

    With the exception of Virgin Radio, all other radio stations simply do not come in any more. They simply keep trying to "connect."
  • dahlfyn Level 1 Level 1 (0 points)
    Hey there,
    I'm new in here but need some help. I am getting an error when I try to open a radio station. It says that the streaming server cannot handle any more connections. Any ideas on how to delete or deactivate some of the connections? The status of all the stations in the category I am using is "active". HELP!!!
  • MacMuse Level 7 Level 7 (20,795 points)
    dahlfyn -

    That error means that the server sending out the radio stream is full and will not let you connect to the stream. You can't control that, other than talking to the station/broadcaster that is sending the stream. Depending on the source, you may need to subscribe (with $$) at the broadcaster's website to get access to a stream reserved for paying subscribers. This is all outside the scope of iTunes.