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HP PSC 1610 -- Leopard compatible drivers and instructions

After upgrading from Tiger to Leopard, I could no longer use the "Scan To" buttons on the printer. HP reply to my inquiry is below. I followed each step carefully, and after restarting my printer, all of the buttons work again.
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Thank you for contacting HP Total Care.

he software CD that came with your HP Printer was actually released before Apple released their newest operating system Mac OS 10.5 and the two are not completely compatible. This is why you are unable to scan. Please follow the steps below to remove your current HP software version and download and reinstall HP's newest software version compatible with Mac OS 10.5.

Double-click Macintosh HD .

Open the Applications folder.

Open the Utilities folder.

Double-click Activity Monitor . The Activity Monitor window should open. If the window does not open, select Window , then Activity Monitor. When Activity Monitor opens, look for the following processes:

NOTE: Not all of these processes may be running.
HP Communications
HP Director
HP Image Zone
HP Trap Monitor
pipedaemon
HPIO Classic Proxy
HPIO Classic Proxy 2
Hpdot3d
HP AiO Notifications.app
Print daemon

Highlight them one at a time and click the Quit Process icon.

Click Force Quit to quit the process.

Close Activity Monitor after quitting all the found items.

Remove the following files and folders from the partition where
the All-in-One software is installed:

NOTE: Some of the files described in the following steps may not be found.

Macintosh HD/Applications/HP AiO Software/Hewlett-Packard folder

Macintosh HD/Library/Application Support/hp folder

In Macintosh HD/Library/Caches , drag the following files to the trash:

Any files beginning with HP or hp

Any files beginning with Hewlett-Packard

Any files beginning with com.hp


Macintosh HD/Library/Documentation/Help/HP Photo and Imaging Help

Macintosh HD/Library/Frameworks/HPServicesInterface.framework

Macintosh HD/Library/Image Capture/TWAIN Data Sources/HP All-in-One Scan.ds

In Macintosh HD/Library/Image Capture/Scripts , drag the following files to the trash:

Import and View with iPhoto

View with HP

In Macintosh HD/Library/Preferences , drag the following files to the trash:

Hewlett-Packard Preferences

HP Registry

Any files that begin with com.hp

Move Macintosh HD/Library/Preferences/loginwindow.plist to the desktop.

NOTE: Not removing the file loginwindow.plist during the manual uninstall could cause the uninstall to be unsuccessful.

In Macintosh HD/Library/Printer/hp , drag the following files and folders to the trash:

aio

Frameworks folder

hpio folder

pipedaemon

Print Daemon

Utilities folder


In Macintosh HD/Library/StartupItems , drag the following folders to the trash:

HP IO

HP Trap Monitor

NOTE: On some systems it is necessary to enter the user password to delete those both folders from the StartupItems folder. Do the identification with entering the OS X admin password.

In Macintosh HD/Users/USERNAME (this should have a symbol of a house next to it)/Library/Preferences , drag the following folders to the trash:

Any files beginning with com.apple.print

Any files beginning with com.hp

Any files beginning with Hewlett-Packard

Any files beginning with HP or hp

In MacintoshHD/Users/USERNAME/Library/Printers , drag any All-in-One printers listed here into the trash.

Drag the HP Director or HP Image Zone icon from the Dock and drop it on an empty space on the desktop. The icon will disappear.

Close all open windows.

Restart.

Empty the Trash.

Quit any HP processes that may prevent items from being deleted from the trash.

After logging in, verify and possibly repair any permissions that might have been affected using these steps:


Open Macintosh HD/Applications/Utilities/Disk Utility and double-click on Disk Utility .

Upon the left side, select the Macintosh HD . It will be indented and usually is the second entry in that list.

On the right side beneath the white box select Repair Disk Permissions . This process may take several minutes.

Close Disk Utility by single-clicking the red dot at the top left of the dialog box.


Click the link below and choose Download Only under step 3 to download the software compatible with your Mac OS version

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-58045-1 &lc=en&cc=us&dlc=en&product=390315&os=219&lang=en

Double-click the downloaded file containing the software for the printer.

Double-click the Installation file; it will be either All-in-One Installer or Vise Installer .

Proceed through the questions asked. If prompted for an account and password, use the information for the user account you are currently logged into.

NOTE: After installation is finished the HP Setup Assistant must be completed

If you need further assistance, please reply to this message and we will be happy to assist you further.

You may receive an e-mail survey regarding your e-mail support experience. We would appreciate your feedback.

For information on keeping your HP and Compaq products up and running, please visit our Web site
at:
http://www.hp.com/go/totalcare

Sincerely,
Krystal
HP Total Care

iMac, Mac OS X (10.5.3)

Posted on Jun 11, 2008 1:36 PM

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HP PSC 1610 -- Leopard compatible drivers and instructions

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