**Macbook Pro wont boot from CD**
Attached below is an email I sent to our tech support as well as the seller of the MBP. The thing is less than a day old. If you guys have any experience or advice on how to remedy this issue, I would be more than appreciative. I apologize for posting an email, however, it does a good job of summing up what the issue is.
Thanks again guys,
Arisian
**Attached Message **
Gentlemen,
So, great news. The Macbookpro arrived yesterday. I went to N* to pick it up with a bit of subdued enthusiam seeing as how OWNING the thing means I have work I have to finish. Here's where I get technical, because I want to make sure we are all on the same page and WHY I give it the diagnosis that I do.
So in order to get the work done that I need to get done, I have to pull over a ton of things from my PowerBook. Migration assistant has always been good to me up until this point. I did disk checks and disk/permission repairs on my old PowerBook in order to get things to a point where the Macbook wouldnt have a problem. I start migration manager and after 2 hours its doing nothing. I check the logs to see what its done, I check the system profiler to see what its doing. Nothing. I restart.
I boot it back up and notice that it did pull over a TON of stuff, but not the applications. Argh. What to do? Well, since migration assistant pulls over the previous user profile as well as tons of settings and tons of files I honestly DONT want to deal with removing manually, I figure a reinstall is a great 35 minute solution to this problem.
I grab the OS X reinstall cd's and start to reinstall like I have, unfortunately, done so many times in my short life that includes too many computers that hate me. So I start to reinstall and I notice that the kernel WONT boot through the cd! Well, thats kinda a big problem since im pretty much screwed if I cant get it to boot via the cd. I also noticed that the CD loads in OS X incredibly slow. Its almost 5x slower than it loaded on my Powerbook. Nonetheless, the thing WONT boot via the install cd. Ive tried everything: booting into safe mode, booting option, booting into single user mode and then installing, bypassing the harddrive to boot from the cd, waiting 5 hours to see if it was just thinking, resetting the PRAM, re-installing the physical RAM to get a true refresh, updating the firmware on the MBP, cleaning the disc, login in as the root user and installing, throwing my shoes at the tv, pacing around the house wondering if I am curse to a life of IT knowledge of which I wish that I was completely ignorant of, etc. None of these options actually worked, though throwing my shoe at a the TV playing reruns of American Gladiators did give me a bit of satisfaction.
At this point I believe one of two things is happening:
1) The Install cd they sent w/ the MBP is brokern or corrupt
2) The actual CD drive is faulty
I am leaning towards the second option because in single user mode the kernel told me it couldnt communicate with the cd rom. Ontop of that it took almost 2 minutes for the cd's contents to be visable in OS X while on my Powerbook it took around 15 seconds. I even tried loading files off of a different cd onto the computer and that was even a touch slower than it should be.
As far as options for moving forward:
1) Im going to stop by the local Apple store this afternoon and see if they have an identical install disk JUST to make sure its not the disk
2) Return it and we try this process again w/o using migration manager (though thats def. not the root of the problem)
Macbook Pro 2.5ghz, Mac OS X (10.5.3)