Help !!! Trying to use a USB Backpack triple play burner

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Help !!! Trying to use a USB Backpack triple play burner

I am trying to connect a Microsolutions backpack triple play cd-rewriter to my G4 500 mac running 10.4.2 OS. I downloaded the most current version of PatchBurn to create drivers for this drive. The drive is not showing up in the PatchBurn list of attached drives. I've tried everything. I did notice that the old USB CD burner is still showing in the preferences folder of ITunes 6.01 as being my Burner. Any ideas would be helpful.

Posted on Nov 2, 2005 10:09 PM

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Answer 1

Nov 3, 2005 8:36 AM in response to Mark Lee2

How does your backback triple connect? USB or FW?
Did you use Patchburn also with your old burner?

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Answer 2

Mark Lee2 Author

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Nov 5, 2005 1:53 PM in response to Kay Marczoch

This Backpack drive was connecting at the USB port. Finally gave up on this drive and brought a Acom data Firewire CD burner from my work. This drive was attached to a G5 running Mac 10.3.9 and burning fine. I hooked up the drive to my G4 and even though Itunes 6.0.1 is recogizing this under the Burning tab as being a recognized burner it still will not burn anything to CD. When I select a songlist and click the burn button, the dialog displays "Disk burner or Software not found. This is the case trying to burn audio, data, mp3. Nothing. This G4 has a factory installed DVD CD Ram disk. If I was going to purchase a drive to install to give me burning capability, what Brand does Apple support? This is the kind of problems with compatibility that really hurts Apple.

Also, I checked the system profiler to verify that the firewire drive is being recognized and it is.

Thanks,

Mark

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Answer 3

Nov 5, 2005 6:48 PM in response to Mark Lee2

In many cases "Disk burner or Software not found" can be cured by forced restarting Finder and/or restarting your Mac

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Answer 4

Mark Lee2 Author

Level 1

15 points

Nov 6, 2005 3:16 PM in response to Kay Marczoch

I solved the issue last night. I took the case apart which housed the USB External drive and removed the Lite On drive unit from the external case. I then removed the internal CD RAM drive and replaced it with the Lite On Burner. Put the computer back together and it started up fine. Fixed issues with burning CD but cost me a DVD drive. Thanks for your help, it is much appreciated.

Mark

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