Could not complete your request because certain required files were ......

Question

Level 1

15 points

Could not complete your request because certain required files were ......

Hi, the last months was a APPLE ISSUE FESTIVAL i think, well, 2 months ago I have installed Photoshop CS2 on my macbookpro intel with 10.5.2, after update and upgrade system , quicktime and another things, Photoshop not open anymore, when I try to open this message appears :

Could not complete your request because certain required files were not found in the Adobe photoshop Cs Required folder. Please reinstall Photoshop to restore these files...

I reinstall and and reinstall and reinstall and nothing work, I'm thinking seriously in work with GIMP or Mac cinepaint. Any ideas??????? This problem is in Windowz XP too. In adobe site there is no much information. Note that the same problem is in my G5 powerpc, two months ago work , this Thursday not work. Strange, I STILL THINK DIFFERENT and I hope that Apple too.

macbook pro intel, Mac G5, Final Cut Studio 1 , Final Cut Studio 2, Protools., Mac OS X (10.5.2)

Posted on Jun 19, 2008 8:45 PM

Reply

Answer 1

Macerell Author

Level 1

15 points

Jun 20, 2008 12:35 PM in response to Macerell

Hi again, I do this, install again Adobe photoshop CS 8.0 , but this time I install in the other disk, not the same disk allowed the system 10.4.11, and....Photoshop Work without issue. But if I try to copy the photoshop folder from disk I used to capture video to the disk with is a system 10.4.11, photoshop Don't work, for conclusion, there is a problem with the disk with the system 10.4.11 because they not permitted the correct installation of Photoshop, the other disk , in my case dedicated to capture video, permitted the correct installation of Photoshop, Any Ideas??????, Both disk are mac os journaled . both disk is in a powerpc g5. The good news is that photoshop work on the video storage disk, for my at this moment is enough.

Reply

Answer 2

Macerell Author

Level 1

15 points

Jun 20, 2008 9:28 PM in response to Macerell

Hi, finally discover this: If the hard disk is Mac OS Extended ( Case-sensitive, Journaled) Photoshopo not run, and if the hard disk is : Mac Os Extended (Journaled) Photoshop Run.

Reply