Wireless Keyboard losing connection - Mouse acting funky

Question

Level 1

15 points

Wireless Keyboard losing connection - Mouse acting funky

I keep getting a "connection lost" message and then have to "wake up" the keyboard. I just changed the batteries in both the wireless mighty mouse & wireless keyboard. The mouse keeps getting very "choppy" and unresponsive, then straightens out after a few minutes. Also lots of keyrepeats. The problem has been here for a while but seems to be getting worse. All software & firmware is up to date. When I turn on the keyboard the light only stays on for a few seconds then goes out.

Dave

Dual Quad 2.8ghz, Mac OS X (10.4.2)

Posted on Jun 20, 2008 1:15 PM

Reply

Answer 1

dchao99

Level 4

2,074 points

Jun 20, 2008 2:19 PM in response to David Duprey

You just have to minimize the interference between the Mac Pro's BT antenna and wireless mouse/keyboard. The BT antenna on the Mac Pro on the bottom of the case and is covered up with a label. You could try raising the system a few inches to clear the way for wireless signal come through.

Reply

Answer 2

David Duprey Author

Level 1

15 points

Jun 21, 2008 8:03 AM in response to dchao99

Thanks but my mouse & keyboard are within 2' of the CPu w/ no obstructions

Reply

Answer 3

Jun 22, 2008 3:14 PM in response to David Duprey

Hi Dave
What do you have for a keyboard and mouse? Logitech?
- Ted.

Reply

Answer 4

David Duprey Author

Level 1

15 points

Jun 22, 2008 7:54 PM in response to Ted Starr

Hi Ted,
I'm actually using an apple wireless keyboard & Apple wireless Mighty Mouse. Both are only a few months old & have brand new batteries. I'm having a very difficult time typing this as the mouse is studdering & the keyboard keeps quitting on me.
I appreciate any help or advice.
Dave

Reply

Answer 5

dchao99

Level 4

2,074 points

Jun 22, 2008 9:19 PM in response to David Duprey

If you open the side panel. Near the hard drive bays, there should be a small cable with a label "BT", is that cable attached to the small board (bluetooth module)?

Reply

Answer 6

David Duprey Author

Level 1

15 points

Jun 28, 2008 6:24 PM in response to dchao99

THANKS FOR THE ADVICE,
I opened up the box, looked for the cable that you mentioned but didn't find anything with a label on it. I did fine 2 different small cables that may have been the one and wiggled them a bit. I then cleaned out the unit with compressed air and now the "connection Lost" message isn't appearing and the mouse seems to be working as it should. I'm not exactly sure what the problem was but it was frustrating.

Dave

Reply

Answer 7

dchao99

Level 4

2,074 points

Jun 29, 2008 12:38 PM in response to David Duprey

There should be four tiny wires with round connectors, each labelled "1" "2" "3" and "BT". 1-3 are for the Airport card and BT is for Bluetooth.

Try these pics to help you to identify the cable and the bluetooth module:

http://www.xlr8yourmac.com/systems/MacPro/Bluetooth_MacPro_install/Bluetooth_MacProinstall.html

Reply