Safari v3.1.1 not compliant with Earthlink.net webmail

Problem: When using Safari v3.1.1 to access Earthlink.net webmail, no messages on the server are displayed. Webmail user must sign out and sign back into Earthlink's webmail for any messages to display. Condition does not exist with Firefox v2.0.0.14.

iBook, iMac, eMac, MacBook, Mac OS X (10.4.11), home network of 3 including 2 routers...one wireless

Posted on Jun 20, 2008 3:13 PM

Reply
9 replies

Jun 20, 2008 4:07 PM in response to Mulder

Thanks for the reply. I should have said Safari is not "compatible" with Earthlink.net webmail. MY BAD.

So I guess, either Firefox v2.0.0.14 is not compliant with web standards or it just handles errors better than Safari.

Look, if I wanted a browser that said, "my way or no way", I'd still be using iCab.

Granted, W3 standards need to be followed and pressures need to be exerted to promote compliance, but SOME flexibility must be built in or users suffer. Safari needs to properly display a page and address errors as best it can when they are present, if for no other reason than it is a MINOR market share member . Earthlink needs to construct the page(s)...several thousand of them... and orchestrate them working with each other and others under an ever changing "standard".

Everyone knows that a 500 pound Gorilla *%#@s where it wants, but nobody seems to realize the 20 chimp better understand the Gorilla is bigger and it can't call the shots.

I've complained to earthlink, but until they change, I can't use Safari to access their webmail without a work around, therefore, I posted the issue, since earthlink is one of the largest internet providers, I'm sure I'm *not the only one*.

Jun 20, 2008 4:36 PM in response to Lee Allen

No, Safari is compatible with Earthlink.net, except for one thing: it's not running on Windows, which is what Earthlink designed their service for. Firefox 2.x and 3.x are less standards-compliant than Safari, but that doesn't necessarily mean they won't render a page, albeit incorrectly. Any web page will look different in each browser; some by a small amount, others by quite a bit. It all depends on factors out of your control.

If Earthlink never disclosed to you that they don't support any OS other than Windows prior to your getting service with them, that would violate California's consumer fraud laws, which the Attorney General can help you with pursuing a remedy, as well as a private attorney.

Other than that, you have three options:

1. Run Windows on an Intel-based Mac using virtualization software, or get a cheap Windowze machine just for Earthlink webmail.

2. Activate the Develop menu in Safari, go to User Agent and Select an IE browser for Windoze to see if you can get access that way.

3. Drop Earthlink for a Mac-friendly ISP.

Mulder

Jun 21, 2008 11:51 AM in response to Mulder

Interesting. I don't think I'll need to go the legal route, but it's nice to know. Windows on my Mac??? Not likely. I've been using Apple since 1980 and have no intent to change. I have to deal with Windows at work as it is, so my health probably wouldn't take the extra strain of dealing with it at home (not as young as I used to be). I've been with Earthlink since 1994 and they've heard plenty from me in the past I'll get on their butt again, if needed; however, I have found they usually honestly try to be platform neutral unless the "feature" they are wanting to use is platform specific or they've hired a new head in IT. I'll try the developer menu (hadn't thought of trying that - good suggestion-) and see if it's just an ident thing. If it is, I'm getting out the roasting gloves and calling support to ask why they're not playing nice. Thanks for the reply and helpful suggestions. - Lee

Jun 21, 2008 11:59 AM in response to garbageman

As far as I know, I'm not using any unusual plug-ins. I have these in the HD Library Internet Plug in folder: DivXBrowserPlugin.plugin
DRM Plugin.bundle
Flash Player.plugin
flashplayer.xpt
Flip4Mac WMV Plugin.plugin
Flip4Mac WMV Plugin.webplugin
Java Applet Plugin Enabler
Java Applet.plugin
JavaPluginCocoa.bundle
NP-PPC-Dir-Shockwave
npdivx.xpt
NPSVG3.zip
NPSVG3Carbon
NPSVG3ReadMe.html
nsIQTScriptablePlugin.xpt
Quartz Composer.webplugin
QuickTime Plugin.plugin
QuickTime Plugin.webplugin
RealPlayer Plugin.plugin
VerifiedDownloadPlugin.plugin
VersionTracker does not indicate any of them to be obsolete.
I also have Move-Media-Player.plugin in the Internet Plug in folder of my home directory.

Jun 21, 2008 12:27 PM in response to QuickTimeKirk

Thanks for the reply, but you're not quite correct. If you have Earthlink's spam filters set up to only accept email from those in my address book, which I do, the only way you can move a "Suspect" email into your inbox, so Apple Mail and other apps can "see" it, is to use the webmail access via a Browser.

Other options include setting up Apple Mail to do the filtering, requiring the message to be dl'd to my machine - this opens remotely possible vulnerabilities via html code, etc. I could miss any email from anyone not in your address book - makes doing new business a bit hard. I could get an email letting you know everytime anyone not in my address book sent me a note, including an email everytime a spam comes in. This prettymuch defeats the idea of the filters, doesn't it?

Due to the materials I deal with, I must take extra measures beyond the average user, to further insure my system is insulated from less than honorable persons. Using Webmail permits me to get valid emails that are not in my addressbook, determine if a suspect mail is spam and delete it without it ever being on my machine, or opened, at any time. It's extra work, but required in my line...kind of like the safety rope a climber uses when needed. Thanks for the suggestion, though.

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Safari v3.1.1 not compliant with Earthlink.net webmail

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