External Hard Drive will Not Format in Mac OS X

I bought a brand new Western Digital 1TB hard drive for video work. When I plugged the hard drive in to my MacBook Pro I went into Disc Utility to format it Mac OS X Extended, but just after clicking the "Erase" button the format bailed and the hard drive became unreadable. I can not mount, erase, verify, or repair the drive. It does show up in Disc Utility with a strange partition name but will not mount in the Finder.

Thanks for the help, I am VERY desperate here as I need this drive for a video shoot beginning on Monday...

MacBook Pro, Mac OS X (10.5.3)

Posted on Jun 21, 2008 9:04 PM

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11 replies

Jun 21, 2008 10:02 PM in response to EK Productions

Did you use firewire or USB? I'm assuming firewire because that's what I'd choose for video work.

Western Digital has firmware updates to solve firewire problems with their drives on a Mac using Leopard. I guess they cut a few corners. Since you didn't provide your exact model, you'll have to figure out which file to download:
http://support.wdc.com/product/download.asp?lang=en

The drives seem to work well on USB and they work well on firewire after the updates.

Make sure you are not running any other firewire device when you try to update the firmware so that the installer doesn't get confused (happened to me 🙂 )

Jun 22, 2008 11:11 AM in response to EK Productions

1. Select your drive in Disk Utility

2. Click on the "Partition" tab

3. Choose "1 Partition" from "Partition Scheme"

4. Choose "Mac OS Extended (Journaled)" from "Format"

5. Click "Options"

6. Choose "GUID Partition Table" for an Intel Mac or "Apple Partition Map" for a PPC Mac from the partition scheme choices. Do not use an MBR on a Mac volume.

7. Click "Apply" and see if it formats correctly.

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External Hard Drive will Not Format in Mac OS X

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