I bought a brand new Western Digital 1TB hard drive for video work. When I plugged the hard drive in to my MacBook Pro I went into Disc Utility to format it Mac OS X Extended, but just after clicking the "Erase" button the format bailed and the hard drive became unreadable. I can not mount, erase, verify, or repair the drive. It does show up in Disc Utility with a strange partition name but will not mount in the Finder.
Thanks for the help, I am VERY desperate here as I need this drive for a video shoot beginning on Monday...
Did you use firewire or USB? I'm assuming firewire because that's what I'd choose for video work.
Western Digital has firmware updates to solve firewire problems with their drives on a Mac using Leopard. I guess they cut a few corners. Since you didn't provide your exact model, you'll have to figure out which file to download:
http://support.wdc.com/product/download.asp?lang=en
The drives seem to work well on USB and they work well on firewire after the updates.
Make sure you are not running any other firewire device when you try to update the firmware so that the installer doesn't get confused (happened to me 🙂 )
The hard drive is a Western Digital My Book Essential Edition 1 TB and I am connecting it through USB. The drive will initially mount right out of the box when it is formatted FAT32, but after I attempt to reformat it Mac OS X Extended and it bails it will no longer mount.
Again, what did you pick for the partition scheme? If you tried to build an HFS+ partition with an MBR it may fail as you've described and it's certainly not going to mount without a valid partition.
4. Choose "Mac OS Extended (Journaled)" from "Format"
5. Click "Options"
6. Choose "GUID Partition Table" for an Intel Mac or "Apple Partition Map" for a PPC Mac from the partition scheme choices. Do not use an MBR on a Mac volume.
This thread has been closed by the system or the community team.
You may vote for any posts you find helpful, or search the Community for additional answers.
External Hard Drive will Not Format in Mac OS X
Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.