Previous 1 2 Next 28 Replies Latest reply: Jun 28, 2008 10:15 PM by dwricha Go to original post
  • gchapel Level 1 Level 1 (0 points)
    Same thing has happened to me. I can't get safari to open. It just beachballs when trying to run safari. I completely deleted the application from my macbook. Removed the preference files in the user library. Removed the application support files in the library. I tried to reinstall but it says my OS X is not new enough even though it is 10.5.4 or whatever the latest release is. I tried installing Safari for Tiger but again it tells me that it isn't the right version to do the install.

    I wish Apple would quit making Safari so finicky about how you install it. They need to put a force option on the menu to force a new install even if it thinks it isn't the right version.

    My next step is to try and install Safari 4 developer preview. I am going to put the 3.1.1 back on the machine as well as the plist and application support files as Safari 4 checks to see if 3.1.1 is installed. If this works I will let you know.
  • jimocallaghan Level 2 Level 2 (490 points)
    Hi, I got advise on the Safari Update. Firstly, you're right, that the latest
    version of Safari is Not compatible with 10.3 and, System Requirements
    for the Update should have pointed that out. You cannot use the Combo
    Update from 10.3 to 10.4.11, my mistake, but you can buy a Leopard Disk,
    and Install that. Then you can safely put the latest version of Safari on.

    Be sure to Repair Disk Permissions, before, and after Installing 10.5,
    Good luck.

    Actually, 10.5 will come with the latest version.

    Message was edited by: jimocallaghan
  • Tahoe Workz Level 1 Level 1 (0 points)
    Hello- Having only one minor issue with safari. After update, it crashes when loading my website. Website was created on iWeb and I recently republished it to check if that would help. I can load the website locally using the published files without issues but once I try and load the same content online over the web, I crash. Can anyone else please try this page to see if it will load without crashing?

    www.tahoeworkz.com

    I have created other sites with iWeb and they also have a movie on the home screen. They work fine.

    Site works well in Firefox. Worked great in safari before these last updates.

    Tried dumping cache in Safari and QT.


    Any help would be great!

    Thanks!
  • Benjamin Simmons Level 1 Level 1 (0 points)
    I'm having the same issue. Safari won't open after the updates. I have no solution, but I thought I should add my name to the list so that people realize this is not only affecting their machine.
  • melindakay Level 1 Level 1 (0 points)
    I downloaded the newest version of Safari because the old one wouldn't play an audio file. Now Safari won't open at all - just beach balls. I now see that my OS is too old, but I wish it wouldn't have let me download the update then. What can I do now, short of buying a new OS? (Firefox and IE won't play the audio file, either, although it works on my brother's newer Macbook using Safari.)
  • 2112ad Level 1 Level 1 (0 points)
    I ended up having to do an "archive and install" from my system disk. Along with Safari, another application was giving me the same problem where it had not before the update. The new system and the subsequent software updates worked and everything is working fine. I also had to repair quite a few permissions after the install.
  • gchapel Level 1 Level 1 (0 points)
    The following procedure fixed my perpetual beachball problem with safari.

    First Safari will actually load if you leave it long enough. I originally thought that Safari was not working because it always said "Not Responding" and it did not open a window view. But if you leave it for about 10 - 15 minutes, it will eventually open. Upon opening, clear the cache, and reset safari.
    Next close Safari again it will appear to hang but it will eventually close in 15 minutes or so.
    Next close all running applications. Go to the home of the current user account that is having the problem. In the User's Library directory delete the PubSub folder. In other words if the user name that you normally login with is "Henry". Goto /user/henry/library and delete the pubsub folder.

    Finally reboot the machine. Safari runs and loads normally.
  • gchapel Level 1 Level 1 (0 points)
    The following procedure fixed my perpetual beachball problem with safari.

    First Safari will actually load if you leave it long enough. I originally thought that Safari was not working because it always said "Not Responding" and it did not open a window view. But if you leave it for about 10 - 15 minutes, it will eventually open. Upon opening, clear the cache, and reset safari.
    Next close Safari again it will appear to hang but it will eventually close in 15 minutes or so.
    Next close all running applications. Go to the home of the current user account that is having the problem. In the User's Library directory delete the PubSub folder. In other words if the user name that you normally login with is "Henry". Goto /user/henry/library and delete the pubsub folder.

    Finally reboot the machine. Safari runs and loads normally.
  • Erik4480 Level 1 Level 1 (0 points)
    This has been up a couple days, and I appreciate all the input, however it seems to me we have several issues being talked about. I'm still having my initial problem of safari not loading. I purchased my macbook with Leopard on it, so I know it’s not a problem with going from 10.4.x or 10.3.x. to the newest version of Safari. For that matter my machine came with a version of Safari 3.x installed on it. Also, I don’t have a problem with Safari beach balling—it never get’s to that point—it simply bounces once and never loads. The only thing that I seem to be able to do is to see the preview information in the finder window. Any further suggestions with this information?

    Thanks
  • Ted Harper Level 2 Level 2 (325 points)
    Find the crash report (in Console) and post all of it - for the most recent Safari crash (depending on which log it is in there might be more than one crash report in the same file) - into this thread. Chances are it is either a corrupted setting or cache file or a third-party add-in of some sort, but without seeing all the information in the crash report I think the best anyone here can do is guess wildly.
  • Kaiser.roll Level 1 Level 1 (0 points)
    6/25/08 7:42:12 AM Safari[5184] Unable to load nib file: MainMenu, exiting
    6/25/08 7:42:12 AM com.apple.launchd[102] ([0x0-0x215215].com.apple.Safari[5184]) Exited with exit code: 1

    I am having the same issue. Here is my report from the Console.
    I did do a Disk permissions and a repair and nothing helped.
  • Erik4480 Level 1 Level 1 (0 points)
    This is the console message that I get. I believe that it is similar to the other recent post.

    Thanks

    6/25/08 6:30:57 PM Safari[839] Unable to load nib file: MainMenu, exiting
    6/25/08 6:30:57 PM com.apple.launchd[60] ([0x0-0x56056].com.apple.Safari[839]) Exited with exit code: 1
  • Ted Harper Level 2 Level 2 (325 points)
    Erik4480 wrote:
    This is the console message that I get. I believe that it is similar to the other recent post.

    Thanks

    6/25/08 6:30:57 PM Safari[839] Unable to load nib file: MainMenu, exiting
    6/25/08 6:30:57 PM com.apple.launchd[60] ([0x0-0x56056].com.apple.Safari[839]) Exited with exit code: 1


    What that means is that a file contained within the Safari application on your Mac (specifically MainMenu.nib) is missing or corrupt. Because it is the main menu file that is missing, Safari isn't getting started-up to the point you get its normal popup window telling you about the crash (and Send to Apple, etc).

    If you have already done the repair permissions and disk repair ritual, I think the best course of action is to install a complete new copy of Safari.

    From that error message it seems very unlikely the issue is anything to do with plists, caches, etc, and also most probably would be affecting all users on your Mac equally.

    Someone else can probably chime in here with the current "best thinking" for doing this replacement of your Safari app with a new full/uncorrupted copy, but I think the common advice is to do an install of the latest "combo updater", or if this fails (ie you still get the same issue after the combo updater has done what it thinks is updating/repairing Safari to the latest version for you OS X version), to use a 3rd party application called "Pacifist" to get the Safari application out of the combo updater and force it to be fully installed/replaced that way.

    Anyway, unless someone has a good step-by-step boilerplate instruction on how to fully replace your Safari application they can paste in here (I don't - sorry), probably if you did a thread search on how to do that (ie stand-alone re-installing of the app, and/or using Pacifist to extract it from an OS X updater and installing that way) would be your quickest way forward.
  • dwricha Level 1 Level 1 (0 points)
    I too had the same issue with Safari bouncing on the dock and not doing nothing after installing the Safari 3.1.1 update on a powerbook G4. I tried verifying and repairing disk permissions, archive and restore the OS and that didn't help, I was able to resolve the issue by reinstalling Safari 1.2 from Apple's website. Hope this helps someone because I spent the whole day trying to resolve this issue on my wife's Powerbook.
Previous 1 2 Next