Apple TV and ITunes

Question

Apple TV and ITunes

Just installed an Apple TV and wired with an Ethernet cable to an Airport Extreme which is wired to a Comcast cable modem. My aTV connects with the airport (gets an IP via DHCP) but does not show up in iTunes. When I go to Preferences under iTunes click in Apple TV, with Look for aTV checked, nothing shows. How do I get the device lists or where should I enter the passcode?
Please advice.

Guido

G4, Mac OS X (10.5)

Posted on Jun 22, 2008 5:33 AM

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Answer 1

Chenks

Level 5

7,435 points

Jun 22, 2008 5:42 AM in response to guido Deboeck

is your itunes library set to "share" ?
can the appletv see the itunes library ? (settings > computers).

also make sure you don't have any firewalls running on the pc/laptop. if you do, then stop them and see if it works.

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Answer 2

Jun 22, 2008 5:59 AM in response to Chenks

The Music folder on my G4 is a Shared Folder with read/write permission to everyone.

On the aTV when I manually enter the IP & router info I get a message that the aTV is connected to the Internet

When I click on settings>computers on aTV I am given a passcode that needs to be entered in iTunes, but in iTunes no aTV shows up (where is the device list; I take it under preferences the AppleTV needs to be clicked...but the box remains empty????

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Answer 3

Chenks

Level 5

7,435 points

Jun 22, 2008 6:04 AM in response to guido Deboeck

guido Deboeck wrote:
The Music folder on my G4 is a Shared Folder with read/write permission to everyone.

this has nothing to do with itunes sharing.
make sure that the "share my library" is ticked in the itunes sharing preferences.

next thing to do is make sure the OSX firewall is turned off (you can turn it back on and open up the ports later on).

the device list is on the main itunes screen (where the itunes store link is, usually on the left).

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Answer 4

Jun 22, 2008 6:09 AM in response to Chenks

Under preferences in iTunes the share library is checked ON

The firewall has been turned off

On the main iTunes screen there is no other list than Library, Store and PlayList....no devices show up!

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Answer 5

Chenks

Level 5

7,435 points

Jun 22, 2008 6:21 AM in response to guido Deboeck

are you 100% sure that the appletv is connected the network properly?

simple test - can you access youtube or the movie trailers on the appletv? if you can then everything is OK on the AppleTV side of things, if you can't then the appletv isn't connect to your network properly.

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Answer 6

Jun 22, 2008 6:29 AM in response to Chenks

I cannot get the trailers nor YouTube (error message is content is missing). However when I go to settings> General > network and either use DHCP or Manual, the net result is a message that "aTV is now connected to the Internet". So what maybe wrong on the aTV site that I don't get any trailers or youTV in spite of access to the internet?

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Answer 7

jedicpa

Level 1

21 points

Jun 22, 2008 6:42 AM in response to guido Deboeck

Welcome to my world guido. I have the exact same issue, even though mine comes and goes. I finally gave up and went wireless. So far itunes has not lost ATV using wireless network. Stinks because when I built my house I had it pre-wired with cat 5 so that I would have max speed when using the internet for devices such as appletv.

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Answer 8

jedicpa

Level 1

21 points

Jun 22, 2008 6:44 AM in response to Chenks

Could you please give me directions to where firewall on/off is in leopard. I think I know where it is, but maybe I have been going to the wrong place. As far as I know my firewall has been off and I have had the disappearing ATV since I took it out of the box. So far wirelessly, itunes has not lost connectivity to ATV. Strange very strange.

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Answer 9

Jun 22, 2008 6:51 AM in response to jedicpa

In System Preferences click on Security then select the tab Firewall. I have this currently set for Specific services and applications with in the list File Sharing. Does this help?

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Answer 10

Jun 22, 2008 7:10 AM in response to jedicpa

You wrote "comes and goes" and iTunes has not lost aTV using wireless network....which implies that within iTunes you see aTV, do you? I don't using either wireless or hardwired. You problem may be due to signal strength. Check Settings> General> Network. At the bottom of the listing on which IP / router you are using is a signal strength indicator!
Cab you help to the point where you at least see your aTV in iTunes?

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Answer 11

jedicpa

Level 1

21 points

Jun 22, 2008 7:28 AM in response to guido Deboeck

Well I have mine set to allow all incoming connections, so I would think that means my firewall is wide open and should not be the issue. Is this your understanding as well?

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