I can't fast forward or rewind the tape because as soon as it is inserted, the machine immediately gives the error and asks me to eject the tape. I found somewhere that it may be a reel motor malfunction, which would make sense because the deck doesn't even grab the tape to wrap it around the heads. It simply freezes up. Once the error appears, the only function that can be performed is eject. Heading into the office this morning. If it still isn't working, going to take it to be serviced, then I'll have the answer to post up here.