4 Replies Latest reply: Jun 24, 2008 11:50 AM by Jbarber
Jbarber Level 1 (0 points)
I've had my new MacBook for a few months now, and it hadn't caused me any trouble. I received a MacBook from my college (even though I already had one), and it was mandatory that I use the MacBook the university supplied me. The MacBook has BootCamp on it, but I've only used Vista a few times.

I installed a few programs last night--CandyBar to customize icons, and Paragon to be able to customize the icon for the Windows disk on the desktop (you have to have read and write access to NTFS partitions in order to do so). After customizing some icons using CandyBar, I restarted my computer, but it wouldn't boot. I might add that I changed access privileges to a few of the files (the Users file, and a subfile in that folder) from "no access" to "everyone" in order to customize those icons.

The gray screen with the Apple logo and the pinwheel appears for a few seconds, and then it stalls at the Blue Screen of Death, alternating between the blue screen and a slightly lighter blue screen with the pinwheel. The pointer flashes periodically.

I've tried starting in Safe Mode (holding Shift after the start-up chime), but it stalls at the blue screen. I've used suggestions from Apple Support (http://support.apple.com/kb/TS1411?viewlocale=en_US#symp3), but to no avail. I'm clueless as to what could be causing the problem, as I'm relatively new with Macs (two years or so of experience).

Any suggestions? I'll try to provide as much info as possible, but you may need to walk me through it.

I just tried to boot Windows by holding down option at startup and selecting the Windows disk, and got this message:
Checking file system on C:
The type of the file system is NTFS.
Volume label is Windows.
One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly recommended that you continue.
Windows will now check the disk.
After it reaches 100%, it reboots, but just goes to the blue screen again.

I also booted from the installation CD and ran Disk Utility. After trying to verify and repair the Macintosh disk, I receive the message, "The volume Macintosh appears to be OK." Verifying and repairing the Windows disk is not enabled.

Message was edited by: Jbarber

Message was edited by: Jbarber

Message was edited by: Jbarber

MacBook, Mac OS X (10.5.3), Blue Screen of Death