1 Reply Latest reply: Jun 25, 2008 7:49 AM by varjak paw
Big Bio Daddy Level 1 Level 1 (0 points)
My daughter can't rember her Apple ID log in or her password. What do I do?

Sony, Windows XP
  • 1. Re: Apple ID log in
    varjak paw Level 10 Level 10 (169,765 points)
    If she's purchased any items from the iTunes Store, select any item and Get Info on it (File menu -> Get Info). It will show the account name there. Then you can use the Password Retrieval page:


    to get the password sent to her email account. If she's not purchased anything yet and so you can't look up the account ID, there's a link on that same page to help recover the account ID.