1 Reply Latest reply: Jun 25, 2008 7:49 AM by varjak paw
Big Bio Daddy Level 1 Level 1 (0 points)
My daughter can't rember her Apple ID log in or her password. What do I do?

Sony, Windows XP
  • varjak paw Level 10 Level 10 (169,820 points)
    If she's purchased any items from the iTunes Store, select any item and Get Info on it (File menu -> Get Info). It will show the account name there. Then you can use the Password Retrieval page:

    https://iforgot.apple.com

    to get the password sent to her email account. If she's not purchased anything yet and so you can't look up the account ID, there's a link on that same page to help recover the account ID.

    Regards.