Previous 1 2 Next 15 Replies Latest reply: Oct 26, 2008 8:18 PM by Zulkifli
dat pham Level 1 Level 1 (0 points)
Does anybody have a problem with thier iphone not charging? Because mine doesn't seem like it charging sometime. I try the outlet in my living room it won't charge and I tried everyelse but it only charges in my room or when I plug in my laptop. Should I give apple a call or what would you suggest I should do? Does anyone out there have the same problem as I do?

dell xps, Windows XP Pro
  • MMulhern Level 2 Level 2 (215 points)
    Is there any chance that the other outlets you are trying are turned off- i.e. are they connected to a light switch that happens to be switched off? That has happened to me before....
  • dat pham Level 1 Level 1 (0 points)
    No its not. I try some other outlet some where else but it still won't charge. It is not connected to a switch or anything. There a certain outlet that it charge or I plug it in my notebook. I went to my friend house and try some outlet in his room and his livingroom they both won't charge but it charge in the kitchen. Can someone please explain why or what is the best solution. Thank you
  • tcloyd Level 1 Level 1 (0 points)
    did you ever find out why your phone was not charging. I am having the same problem. My I phone doesn't even read that its plugged in. If i play with the connection a bit it sometimes works
  • Nascar13 Level 1 Level 1 (60 points)
    Have you tried a different charge cable, could be a bad cable
  • Lawrence Finch Level 7 Level 7 (33,405 points)
    You need a new cable, or a new dock, or a new charger, or get your wall outlets fixed. Or maybe the dock connector on the phone is dirty. Take it to a Genius bar and they should be able to diagnose it and replace whatever the bad part is if the phone is still in warranty.
  • SayBo Level 1 Level 1 (0 points)
    I am having a similar problem. My iPhone charges via usb on both my MacBook Pro and my G5 but will not charge using the adapter. I took my phone to the Genius Bar and they exchanged out my adapter. It worked at the Apple Store. I purchased a car charger. I used it on the way home. It work perfectly in the car. When I got home, the new adapter would not work in any outlet.

    To test the adapter, I got the cable from the car charger and plugged it into the new adapter. It worked initially, but would not work when switched to a different outlet or even the initial outlet. The outlets work with all other appliances as well as my iPod Nano charging cable. I believe there is something wrong with how the iPhone is sensing the current...
  • markefried Level 1 Level 1 (0 points)
    This is BS. I am traveling to northern california (the home of Apple) and I cannot get my new iPhone to charge. I have tried multiple cables in multiple outlets and nothing is working. I have used this cable for the past few weeks in my apt with zero problems and now I cannot even get it to recognize the connection on one of 5 different outlets in my hotel room. My buddy also has a cable and that is not working. So frustrating to lay this kind of cash out on a phone only to learn that it works when it wants to.
  • rich911uk Level 1 Level 1 (0 points)
    im having problems with my new phone 3g it syncs with itunes but wont charge can any tell me what to do it wont even charge with the wall adapter

    so if any1 can help it would be great!!!
  • ebracr Level 1 Level 1 (0 points)
    Are you using just the cable? I had a problem with my dock it went bad on my 1st generation phone after only 2 months it would charge for awhile than stop, or I had to wiggle it to make it work so I stoped using it all together and I just use the cable now and have had no problems.
  • rich911uk Level 1 Level 1 (0 points)
    yes im just using the cable and ive tryed everthing to get it work it charges for like a second then says its fully charged yet wen i unplug it its still on 10% battery its been on charge for 6hours now and still nothing anyother ideas??
  • SayBo Level 1 Level 1 (0 points)
    If you have a laptop or a computer available you may be able to charge it from the USB port on it for a temporary fix. It was the only way I could charge my phone. This problem occurred when I was traveling also. When you get a chance, call Apple and arrange to take your phone in to an Apple Store to swap it out for a new one. Taking it in is the fastest way to get a working phone.
  • Sean Field Level 1 Level 1 (30 points)
    So im having a similar issue. Ive had my phone from day one a month ago, never had a problem with it charging. Then yesterday i updated to 2.02 and now my phone is behaving rather strange.

    First i had it plugged in via the usb port while i was doing the update and i noticed the battery going down. I thought this was odd so i plugged it out after the update and then back in. It took at least two hours to fully charge back up. After this i left it plugged into the laptop and the battery never drained. (I have the 3g turned off btw) When i decided to go to sleep last night, around 2, it was still plugged in and fully charged. I closed the laptop and left it plugged in. When i woke up at 8 i am seeing less than 20% battery life. What gives?

    This is just one of the many frustrating issues that I and apparantly a whole host of people are having. For the record here are my other issues:
    1. Dropped Calls (nightmare)
    2. Battery drained very fast (have to turn off 3g, wifi, other features, remind me why i bought the phone in the first place)
    3. Email stuck in perpetual connecting (had to reset the phone to get that to stop)
    4. Very very slow response when trying to access contacts (I have 600+ contacts, but that shouldnt matter, especially since i barely have less than a gig of music on the phone and now movies or games)

    Im heading to the apple store today because even though i bought it at at&t those guys will be of no help i am sure.

    If anyone can help that would be great. And apple, I have been a loyal customer since 1984, after 24years of loyalty i have come to expect a better product and not these lackluster excuses. Remember when you made the commercial of "the man"? It seems you are turning into that same person. If you have to recall the phones and lose a bit of profit to keep you customers happy, i suggest you do. I dont want to return the phone, but I had far less issues with my blackberry and if it means going back to have a stable product. I will. And i will certainly make sure to tell everyone. And trust me, word of mouth if far worse than an ad with two guys going at it and one guy made to look like an idiot and the other this self righteous, self proclaimed healer of the universe.

    Get it together apple.
  • Liese Schwarz Level 4 Level 4 (2,345 points)
    My iPhone suddenly started not charging too. I have the original one, and it has always charged up nicely from the USB port on my MBP. But even though the lightning bolt symbol shows when I connect it, and iTunes recognises that the phone is plugged in, the battery is not charging--the battery graphic shows a tiny red amount of charge. I have tried all 3 USB ports on my MBP. I have checked for dirty ports. I have tried the dock to charge it. My MBP is not asleep. What is going on here?

    I am now updating to 2.1, see if that does anything.
  • Liese Schwarz Level 4 Level 4 (2,345 points)
    Okay, updating to 2.1 complete and Eureka my battery is like 5/8 green. It wasn't hooked up long enough during the update to account for the change.

    So maybe software bugginess done it.
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