Wireless keyboard won't turn on after changing battery

This is what happened:

I got a message yesterday telling me that the battery for my wireless keyboard was low and I should replace them. This morning, before I switched on my Mac, I put in new battery for the wireless keyboard. Then I switched on my Mac. And I got a message on the screen saying that There's no keyboard connected and couldn't find any keyboards. I thought that maybe I need to turn on the keyboard to make it work. So I pressed the power button and noticed that the green light doesn't even come up..

What's going on? Is my wireless keyboard already dead??

Any advice would be appreciate it. Thanks.

G5, Mac OS X (10.5.2)

Posted on Jun 26, 2008 12:48 PM

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Question marked as Top-ranking reply

Posted on Apr 22, 2009 4:40 PM

Take all Batteries Out.
Roll up a small piece of Tin Foil about the size of a Pea.
Drop the Tin Foil Ball down the Battery Compartment.
Put your Batteries Back In.
You should have a Working Keyboard.
This worked for several people on here including me.
I'm still running 2 months later with my rolled up piece of Tin Foil in my Battery Compartment.
I know it sounds Crazy. That's what I first thought.
Apparently Apple did not make the + Terminal Inside the Keyboard correctly.
Try it. What have you got to lose?
337 replies

Aug 3, 2012 1:24 AM in response to JasonBChen

😁The Bluetooth feature on your Apple computer provides a wireless connection for your wireless keyboard and mouse, but you need to replace the battery periodically to ensure that the peripheral device continues working as expected. If your computer cannot detect your wireless mouse after you replace the battery, you may simply need to restart the mouse. If the problem persists, you can resolve common connection issues by unpairing the device and the computer and then pairing them again.

1.Turn off your Bluetooth-enabled mouse. Click the Apple icon on the desktop, then click "Restart" to restart the computer. Wait for the computer to restart and return to the desktop, then power on the wireless mouse. The monitor will display a mouse icon and "Connected" when the computer detects the wireless mouse.

2.Click "System Preferences" on the desktop's dock and select "Bluetooth." Click the name of the mouse in the Bluetooth window. Click the "Settings" icon in the bottom-left corner of the window, and select "Disconnect." Wait for the indicator light below the mouse icon to turn red, which signifies that the mouse is disconnected from the computer. Plug a wired mouse into your computer's USB port, then click the "Settings" icon. Click "Connect" to reestablish the connection between the wireless mouse and the computer.

3.Click "System Preferences" on the desktop dock using a wired mouse, and click "Bluetooth" in the System Preferences window. Click the wireless mouse's name, and click "-" to remove the wireless mouse configuration from your computer. Click "Yes" to confirm that you want to delete the configuration settings. Click the left arrow button in the top-left corner of the window, and click "Mouse." Turn on your wireless mouse, and click "Set Up Bluetooth Mouse" in the Mouse window. Click "Pair" once the computer detects the mouse in the Bluetooth Setup Wizard.User uploaded file

Sep 7, 2012 8:31 PM in response to dswtan

The alumnium ball (piece) in the battery tube worked.🙂


I am reposting this solution, but I did not discover it.😉


Instructions:


1. Open the battery tube and remove the batteries.


2. Place a small pea sized ball of alumnium in the battery tube.


3. Install the batteries. (Make sure batteries are in the right direction)


4. Close and lock.


5. Turn on Keyboard.


Thanks everyone on this thread for this solution!😀

Sep 21, 2012 8:13 PM in response to JasonBChen

Success!!


Tried the ball of foil behind the batteries, no luck.


Pryed off the rounded gray plastic cover under the keyboard by working it back and forth, thus exposing the other battery terminal, and used my fingernail to snap the spring against the battery a few times, and it worked!


My guess is the problem is a loose connection somewhere in the spring part of this battery contact.


You could also try using a pencil and pushing it into the slot, and work the contact and spring up and down a few times, and maybe then scrape the contact surfaces a bit to optimize conduction.

Oct 11, 2012 4:18 PM in response to JasonBChen

Is your keyboard paired with more than one device?


Had the same experience as many of you after changing batteries on the 2 year old aluminum Bluetooth keyboard that I use with my iMac. I tried the tinfoil trick. No luck.


Happened to carry the keyboard into the bedroom to get a coin to open the battery cover again and discovered that the KB was still paired with my iPad. Unpaired KB from iPad. Noticed that light on KB was now flashing. Went back to iMac. Went through the BT keyboard setup again on the iMac and this time it worked.

Oct 26, 2012 11:30 AM in response to JasonBChen

I had same problem as the Original Post, but fixed it !!!!! easily after reading one of the replys here. It is a slight corrosion on the + PLUS side connectors of the battery compartments. Take the end of some scissors and scrape / sctrach the end of the silver contact points in each of the two battery bays. It worked immedialty after many battery exchange attempts of new batteries. Looks like a very slight amount will cause the Connection to be lost, and the green light to Not light up.

Nov 13, 2012 12:19 PM in response to tbiss

Same issue as many others have described. Receive low battery warning and after changing batteries the keyboard is a brick. The pea sized aluminum foil ball put in before batteries fixes the problem. Way to go Apple. I think virtually ALL of my many Apple devices has some hardware/software design flaw in it these days. Apple needs to slow down and get it right before releasing flawed products.

Nov 13, 2012 3:31 PM in response to ChefMikeG

Chef and others:

Per my post directly above, and before trying pea sized balls of Aluminum, seriously, try cleaning (scrape with scissors) the tiny dark spot on the positive side contact within the keyboard battery compartment.

Corrosion happens to all metals, (well maybe not Gold$) more or less depending on age and air quality.

The aluminum fix simply contacts a greater area of the contact and finds un-corroded metal to touch. The battery only touches the very crown of the contact. Just clean that point and your back in business.

Nov 14, 2012 12:13 AM in response to tbiss

Not necessarily. Most of the problems related here occur because the design of the battery terminal has changed over the years and is now shorter than it used to be. Consequently, when the terminal seats itself into the female end of the keyboard terminal it is no long enough to make contact at the base of the keyboard terminal. The use of the aluminium ball solves the problem by filling up the space between the keyboard terminal and the shorter battery terminal.


Whether Apple has changed the design of the keyboard terminal yet to solve this problem I don't know.

Dec 16, 2012 3:22 PM in response to Ghost Chips

Same here. 2007 3-battery wireless keyboard. Worked fine. Replaced batteries. No power. Did the aluminum foil pea-size bit. Works perfectly.


Samphire is correct: the battery terminal moves over time. No corrosion on mine, but could see the positive terminal visibly not straight.


Not sure how tbiss got a scissors to the terminal; must be a different keyboard. You certainly can't reach the terminal with scissors on mine. A bit of emory cloth on the end of a pencil works though. Still needed the aluminum foil.

Jan 1, 2013 7:55 PM in response to JasonBChen

Solution: There's a Gray Plastic part that gets turned around in there. You have to take the batteries out and Tap the Keyboard on something to make the Plastic part come out enough to turn it around, then carefully put the batteries back in and try it again.


The FLAT part of the Plastic has to be against the battery. It has a hole in it, therefore the battery will make contact. If this plastic is turned the wrong way the battery doesn't make contact.


How the heck it gets turned around just by taking the batteries out is a mystery. I guess it sticks to the battery after a while.


Hope this helps, it certainly worked for me. There's a lot of post here, so to be clear, this is the fix if you don't get the Green Light (Power) after replacing the Batteries.


PhilW

Feb 28, 2013 6:44 AM in response to PhilW3995

PhilW3995 wrote:


Solution: There's a Gray Plastic part that gets turned around in there. You have to take the batteries out and Tap the Keyboard on something to make the Plastic part come out enough to turn it around, then carefully put the batteries back in and try it again.


The FLAT part of the Plastic has to be against the battery. It has a hole in it, therefore the battery will make contact. If this plastic is turned the wrong way the battery doesn't make contact.


How the heck it gets turned around just by taking the batteries out is a mystery. I guess it sticks to the battery after a while.


Hope this helps, it certainly worked for me. There's a lot of post here, so to be clear, this is the fix if you don't get the Green Light (Power) after replacing the Batteries.


PhilW

Phil hits the nail on the head here. I have two of these keyboards (both are the 3-battery A1255) and one exhibits the issue while the other does not. The one that works flawlessly has the flat face of the grey spacer facing the battery. Unfortunately, this bit is not only capable of fliping around, but getting locked into place facing the wrong direction. I've tried pulling mine out with an automotive pick but can't get it to release from the contact which just moves with it as far as the spring behind it will allow.


I've even gone so far as to disassemble the electonics portion of the keyboard and although I could get everything else out, that darned battery contact assembly looks to be held in (or together) with a circlip. It's well out of reach from the recess where the brains are housed so I'm sure it requires a special tool to remove if it's not held in with a permanent one-way locking mechanism. Unfortunately, it looks like the best solution for me remains a 1.5mm ball of aluminum foil and a strip of scotch tape along the sides of the batteries. (The latter allows you to insert them as a single mass that doesn't bounce the aluminum out of place.)

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Wireless keyboard won't turn on after changing battery

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