iPod won't appear in iTunes or in My Computer. Help please

Hmm... even if you wanted to Restore, I don't think you'd be able to, as that requires the iPod being recognized by iTunes. Does your iPod show the Do Not Disconnect screen when you connect the iPod?

If not, try working through this document:
http://support.apple.com/kb/TS1538

CG

Mine is doing the same thing.
I leave it on my dock most of the time so it is always charged but once I try to hook it up to my laptop and add new music it doesn't work at all!
It only tells me it's charging.
I just bought a new cable USB hook up seeing if that worked.
One of my friends said it did for her but it's not for me.
Any help would be great!

Message was edited by: Screaming_Infidelities

I just went back and read the older posts and the replies.
I tried one and it work extremely well!
All you have to do is plug your iPod in to the USB spot and then hold down the Menu and Middle button till the little Apple logo came on.
It will come back on and say do not disconnect.
It worked and now my iPod is working with iTunes:)
Thanks everyone from the other posts:)

Message was edited by: Screaming_Infidelities

i tried to uninstall the ipod driver in the device manager and reinstall it but it won't reinstall or upgrade. it says that it has encountered a problem trying to install it and that the device is not configured correctly. a little help?

i tried to uninstall the ipod driver in the device manager and reinstall it but it won't reinstall or upgrade. it says that it has encountered a problem trying to install it and that the device is not configured correctly. a little help?

Did you try restarting the computer with the iPod connected?

CG

I am having the same problem. I have had this ipod for around a year and a half and it just now is giving me this problem. It will charge when connected to the computer but does not show the typical "connected to computer" screen and will not show up in itunes
I could NOT find it in my device manager and i tried every resolution i could find on the help site. ANYONE know any other resolution????

Did you try resetting the iPod (Hold menu and select until you see an Apple logo)?

I'd also recommend making sure you're connecting the iPod directly to your computer, and not through a USB hub, keyboard, monitor, etc. If possible, try a different port, and a different cable.

CG

I have an Ipod Nano 2nd generation. I've tried 4 or the 5 R's, I've uninstalled ITunes rebooted and re-installed Itunes a couple times both computers. I also have gone through and uninstalled my USB root hubs in device manager and then re-installed them and still have the same problem. Ipod not recognized by Itunes or windows xp home or vista home premium. The Ipod charges but nothing else.

This answer worked for me...
Holding down the Ipod's Menu button and the Select button at the same time to get the Apple Logo on the screen and then reconnecting the Ipod.

Thank You

When the screen lights up, is there anything on the display? If it's just a white lit up screen, try to force it into disk mode (which can be difficult if you can't see anything). Essentially, turn the hold switch off so there's no orange color beneath it, hold the menu & middle buttons for 10 seconds and then immedidately hold the middle & play/pause buttons for 10 seconds. If it appears in iTunes at this point you may want to consider restoring.

If this is not the case and you see the normal display when it's connected to the computer, I'd suggest connecting it to a different USB port (preferably one directly on the back of the computer - avoid connecting the iPod via USB hubs, keyboards, printers, etc). Try this step even though your USB port works with other devices. You might also try a different USB cable if you have one from another iPod.

CG

I'm pretty sure I have the exact same problem, I've tried all of apple's suggestions and all of the ones on this page but nothing seems to work...
We bought a new printer last week could that have something to do with it?

hi
i have ipod nano i do not know how but its screen is showing the comment
"use itune to restore" but ipod is not detected by my laptop and itune both what to do help me port is working

i nnneeeeeeed help. my ipod is locked with a code i forgot and it wont appear in itunes or windows