6428 Views 1 Reply Latest reply: Jun 28, 2008 2:05 PM by usmc74
Try this. With your iPod plugged into the usb go to device manager and see if you see a yellow question mark next to and unknown usb device. If you do right click and choose to uninstall the device. Then unplug your iPod and reboot your computer and plug back in your iPod. This is assuming you have Windows. Hope this helps.