HELP ME!!! MY ITUNES WONT OPEN

Ok, well, what happens when you try to open it?

Any errors? If so, tell us what they say.

CG

I'm having the same problem, I think. I try to start iTunes and get the dialogue box up that says "iTunes has encountered a problem and needs to be shut down." I have uninstalled iTunes and Quicktime and re-installed them. Nothing helps

I have the same problem.
It won't open at all, and there's no message, right?

I have had a similar problem since Friday night.

I click the icon to open the program and get the "computer thinking" cursor, but the program window never opens.

However, itunes.exe still runs in my process manager.

I've uninstalled, reinstalled, rebooted, ran as administrator, and tried anything else I've come across but nothing works.

morrisdatter,

Try this "quick fix" for 'iTunes has encountered a problem and needs to close."
(There's an article for it on Apple's support site, but I'm not finding it right now)

Go to your Control Panel > Add/Remove Programs
Select QuickTime and click Remove
Select iTunes and click Repair
Restart the computer
See if you can open iTunes

CG

For those of you who are unable to open iTunes, but do not see an error message, try the steps in this document first:
http://support.apple.com/kb/TS1776

If it still isn't working, try the steps on this site: http://helpwithitunes.blogspot.com/

CG

I had already done the troubleshooting in the first document.

I just tried the second site's steps...Didn't help.

Hi Casper, sounded like a possible solution, since it was a combination of uninstall and re-install that I hadn't tried. But it didn't work.

I've tried to find any articles on this and simply don't come up with anything.

sigh, sigh, BLAH!! Help! I can't use my iPod as long as iTunes won't open - well, I can't add things to it.

I seem to have solved my problem and it may help the rest of you with your iTunes not opening.

I found this support document from apple: http://support.apple.com/kb/HT1926?viewlocale=en_US

I followed EVERY SINGLE STEP all the way down to downloading the Windows Install Cleanup. Then I rebooted and re-installed a new, clean download of iTunes (it installed QuickTime, as well.)

I then wondered if RealPlayer was conflicting somehow. So I opened RealPlayer (I just have RealPlayer Basic) and went to Tools, Preferences, Media Types and took all OFF associations of any media types. There was only one type that was set to open with RealPlayer - a streaming video. Took all those off. Clicked OK and closed RealPlayer.

I can now open iTunes - it took awhile to open - and it now also recognizes my iPod (I have a 3rd generation nano). That took awhile, as well, before it showed up.

But it's working now. Hope this helps someone else. I THINK it was the association with RealPlayers that iTunes did not like. Which *****. But it seems to be the case.

I use Windows Vista and I couldn't find the file from your first suggested method.

I also tried the second method yesterday and it didn't work either.

Yep ... I've got this problem since Friday,too :'( I couldn't do anything to solve it :(( I did almost everything but nothing helps ! Plzz

sounds like me. Just quite working, I have been through every how to fix I have coem across (with the exception of a couple in thei thread which I am about to try). Fingers crossed, hopefully these will work.

ChickenBoo,

Here's the version of that document for Vista:
http://docs.info.apple.com/article.html?artnum=305414

CG

delete duplicate post

Message was edited by: CasperGemini