3 Replies Latest reply: Jul 1, 2008 7:15 AM by varjak paw
jlaugh Level 1 Level 1 (0 points)
This might be the wrong area for the question but oh well. My friend had a credit card stolen and the people bought several iTunes purchases, about 1,000$ worth. I am pretty sure apple could track this and help the police, but I am not 100%. I would just like to know what you all would think on this issue? Will apple be able to track the purchases?
  • varjak paw Level 10 Level 10 (169,810 points)
    I'm not sure what you mean by "track". The account will certainly show a record of purchases as well as the name and address information provided by whoever opened the account, should that be factual. What they can provide the police or the credit card company and whether they could find the account just by a credit card number I don't know, but I do know that they would only respond to the police or credit card company; your friend wouldn't be able to request any such information him/herself.

    I don't know if that helps you or not.

    Regards.
  • jlaugh Level 1 Level 1 (0 points)
    Oh yeah , i knew that the police would only be able to obtain information. I was thinking maybe apple could look up the card number with the apple ID, and then find out info/IP address.
  • varjak paw Level 10 Level 10 (169,810 points)
    Apple may be able to get the account info from the credit card number, but it's probable that anyone using a stolen credit card has used fictional information so it most likely won't help. They almost certainly would not be able to trace the IP address of the computer being used to access iTunes, but the police can enquire (assuming they're willing to exert that much effort on the case).

    Regards.