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Songs from iTunes library disappear

Hello,

Could you please try to fix the following problem: Songs from my iTunes library disappear from time to time. Last week, i remember that I eard this or this song. A few weeks later, the same songs are not anymore in my iTunes library or computer. And I do strictly nothing, except listen to my music. What it happens?

iMac G5 20'', Powerbook G3, iPod Nano, Mac OS X (10.4.11), iTunes 7.6.2

Posted on Jul 1, 2008 4:58 AM

Reply
36 replies

Sep 26, 2008 11:14 AM in response to Frédéric Wathelet1

I have the same problem. I did nothing except that once itunes opened when my external drive (where the itunes music file is) wasn't connect. Since, when I re-open it, all my files appear with an exclamation mark, even if the location of the itunes music folder is ok ! I would have to reload them one by one...it would take years ! I don't want to re-import cuz it anyway my playlists wouldn't recognize my songs and I have worked for months on these.
I tried to re-import the .xlm file but it changed nothing.

Also, before this, I noticed that in newer itunes versions, itunes constantly lost the way to some music... But this time it's ALL the tracks ! Except a few ones which are in the same folder...Why this ? Very strange...

Help us please if someone has the solution to this.

Sep 29, 2008 7:53 PM in response to EasilyConfused

Finally I found a program to get my iTunes music back to the computer. I had it on my iPod. I found a shareware called *Music Rescue*. The program was downloaded and I used it to copy the entire library back to iTunes. It worked and was very easy.

Make sure that you do have the setting: Manually sync music so that the iPod contents are not erased by iTunes when you first connect the iPod.

This is a shareware.

Oct 3, 2008 5:42 AM in response to Frédéric Wathelet1

I am new to the itunes store. I was very impressed with it until I started loosing songs that i had purchased the previous day. They disappeared from my 2nd generation ipod touch when I synced with my laptop. I then went looking for the songs in my library and they were gone. They are nowhere to be found in my music or itunes folder.

Does anybody know what might have happened to these files?

Oct 11, 2008 3:44 PM in response to bram11

Obviously many people are experiencing this issue, so Apple needs to address it. The fact that they are not responding, at least publicly, makes me think that this is a bug they're hoping to downplay. I'm sure lots of people don't even notice that songs are randomly disappearing. If the problem got more press, there would be lots of unhappy folks demanding replacement downloads or refunds. Bad PR for Apple.

Oct 15, 2008 2:37 PM in response to Frédéric Wathelet1

What happened to me is that since I've upgraded to iTunes 8 all my songs, tvshows and films introduced into iTunes before august 2007 are listed in my lists, but iTunes 8 isn't able to find them...

For me are thousends of items that in case I might want to use should I tell iTunes ONE BY ONE where they are...

I do really need another way to fix that!...

Oct 28, 2008 7:18 PM in response to Frédéric Wathelet1

This is how I resolved the problem..it really is simple and works. Go to MY Documents and in the file "my Music" you should have all of your songs that were on Itunes and are now 'lost'. ---- or they may be in another folder in "My Documents". Better yet is if you have a backup on an external hard drive; some that we should regularly do!!!
NOW open Itunes and delete ALL of the music in your library. **Close and* reopen* iTunes. OPen the folder in my documents or the external drive tha contains all of the music files. Go to edit and "select ALL " Left click on any file and drag this to "Library " on Itunes.This will copy all of your music to the now empty file in Itunes. It is a simple fix and worked perfectly for me!!
Good Luck

Oct 29, 2008 6:58 AM in response to Steve Fichman

I just started noticing this tonight. Stuff i new I had has now gone? Sometimes just one or two tracks sometimes several tracks from an album have disappeared. Not showing in iTunes & not in the folders in the iTunes library when I go looking for them on my external drive where I run my library from. This is very annoying....Would love to see a fix for this as opposed to 'answered'............

Songs from iTunes library disappear

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