20993 Views 4 Replies Latest reply: Sep 25, 2009 2:52 PM by Horness
Thomas, I found this after doing a google search for "ipod touch reset"
The third option (below) worked for me.
"...turn off iPod touch and turn it on again. Press and hold the Sleep/Wake button on top of iPod touch for a few seconds until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears"
I hope this, or one of the other solutions work for you.
I was having the same problem and tried some of the tips listed in the thread. When I was asked to update someone else's iPhone at my computer, and it connected without a problem, I investigated the differences. Found out that my device was in Airplane mode. When I turned the cellular radio on, it worked! (iTunes was able to connect to and update the device). Go figure that you have to have a cellular connection to make it work?!? Hope this helps!