VPN and remote desktop soooo slow

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Level 1

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VPN and remote desktop soooo slow

I have been away fro a couple of weeks and now when trying to connect to my windows computer in the office it is sooooo slow. Yesterday I had 10.5.3 and this was very slow and would drop the connection every 5 mins. Today i upgraded to 15.5.4 and the drops seem to have stopped but the remote desktop connection is driving me crazy. I can type a few letters and they won't appear for sometimes up to 30 seconds. It will work fine for a minute and then same problem again.

From home I connected using my PC laptop and there was no problem so either my mac is playing up or our sbs 2003 doesn't like the mac RDC. I am completely new to mac and don't want to revert back but this is driving me crazy. I have to work as well as play.

Has anyone had similar problems and can help me with a check list of things to go through?

CP

IMAC, Mac OS X (10.5.3)

Posted on Jul 2, 2008 11:33 AM

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Answer 1

varjak paw

Level 10

182,758 points

Jul 2, 2008 11:45 AM in response to richi123

Let's start with the version of Remote Desktop Connection Client for Mac that you're using. If you're not using the just-released 2.0 version, give that a try. It's much faster than the 1.x version.

Hope that helps.

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Answer 2

richi123 Author

Level 1

0 points

Jul 2, 2008 12:39 PM in response to varjak paw

I am using Version 2 Beta 3. No other updates available

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Answer 3

varjak paw

Level 10

182,758 points

Jul 2, 2008 1:31 PM in response to richi123

Try the release version and see if it works any better:

http://www.microsoft.com/mac/products/remote-desktop/default.mspx

But some apps just don't work well over VPN.

Good luck.

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Answer 4

RodneyW

Level 4

3,041 points

Jul 2, 2008 4:11 PM in response to richi123

G'day

There are lots of possibilities- so I have some questions:

1) Is it only RDC over VPN that is slow?
2) What is your general internet speed when online and not connected to the VPN?
3) Do you have "all traffic" running through the VPN? If so, what is the general internet speed when connected to the VPN?

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Answer 5

richi123 Author

Level 1

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Jul 4, 2008 12:27 AM in response to RodneyW

HiRodney

1) When connected to RDC over VPN everything is slow
2) I have actually noticed that this is worse this week. It can take up to 5 seconds to navigate around Apple's site.
3) Under Network > VPN > Option I have Send all traffic unchecked

Where can I check speed on my Imac?

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Answer 6

RodneyW

Level 4

3,041 points

Jul 6, 2008 8:00 AM in response to richi123

Try changing it to "send all traffic" (that would normally be slower).

You can do a number of speed tests (various quality) online, to provide an indication of your online speed. Google speed test, and find something local to you.

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Answer 7

richi123 Author

Level 1

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Jul 7, 2008 10:14 AM in response to RodneyW

OK, it can now only be the VPN connection that is causing problems.

These are all the things that didn't work.
On my mac I have connected a network cable in case it was Airport.
Remote desktoped to another computer in the office.
Check/Unchecked "Send all traffic" on my mac

I also connected to the server via RDC without VPN and it worked fine.

Configuration - Default
Server Address - Correct address
Account Nmae - Correct account name
Encryption - Automatic (128 bit or 40 bit)
TCP/IP
Configure IPv4 - Using PPP
Configure IPv6 - Automatically
DNS
DNS Servers - empty
Search Domains : I have 2 Nics on our SBS 2003 and here I have the internal IP

So it has to be the VPN. Anythings I can try and change to the VPN settings?

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Answer 8

RodneyW

Level 4

3,041 points

Jul 7, 2008 2:41 PM in response to richi123

Starting point could be to do a traceroute when connected to the VPN to see where the delays are.

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Answer 9

richi123 Author

Level 1

0 points

Jul 8, 2008 12:37 AM in response to RodneyW

Does the below say anything. I have XXX some info

Traceroute has started ...

traceroute to XXXXXX (XXXXX), 64 hops max, 40 byte packets
1 ua-213-113-217-130.cust.bredbandsbolaget.se (213.113.217.130) 2.460 ms 1.879 ms 1.828 ms
2 ti3080a211-pc4.ti.telenor.net (146.172.74.106) 2.324 ms 2.533 ms 2.286 ms
3 ti3002d320-ge2-1-0.ti.telenor.net (146.172.88.133) 2.395 ms 2.917 ms 2.506 ms
4 * * *
5 ti3002b300-ae0-0.ti.telenor.net (146.172.105.94) 2.698 ms 2.385 ms 2.854 ms
6 netnod-ix-ge-b-sth-1500.port80.se (194.68.128.143) 2.766 ms 2.889 ms 2.918 ms
7 83.140.188.1.dyn.rp80.se (83.140.188.1) 2.515 ms 2.738 ms 2.638 ms
8 * * *
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