5 Replies Latest reply: Jul 5, 2008 9:17 AM by mack7
mack7 Level 1 Level 1 (0 points)
My DVD player will no longer recognize commercial videos or homemade videos but it will recognize commercial music CDs. It's been giving me problems lately - after about 20 minutes of initial video use, it began surging or searching and wouldn't stop until I ejected the DVD. Pause or stop did not make it stop surging.

Is my DVD player bad? Is something else bad?

Thanks from Sheryl

G5, Mac OS X (10.4.8)
  • BDAqua Level 10 Level 10 (120,340 points)
    Optical drives are pretty short lived, but could the head be dirty?
  • mack7 Level 1 Level 1 (0 points)
    Any hints about how to clean the heads? I didn't think optical drives had heads.
  • Carolyn Samit Level 10 Level 10 (96,680 points)
    Hi Sheryl,

    Considering your DVD Player will recognize one DVD format and not another... it certainly could be the drive but before you do anything else, try trashing the DVD preference file first, it can't hurt anything.

    Go here: MacintoshHD/Users/Library/Preferences. Open the Preferences folder, locate this file:
    com.apple.DVDPlayer.plist Drag that file to the Trash, empty the Trash and reboot.

    Also, make sure your drive has enough free drive space. Open Disk Utility (Applications/Utilities). Select MacintoshHD the in panel on the left then look below where it says: Capacity and Available Make sure the Available disk spac is a minimum of 15% of total drive space.

    Also, if you don't have a good disk utility to run maintenance to empty cache and logs files... get Onyx. It's free and easy to use... it's here and the download is for Tiger: http://www.titanium.free.fr/pgs/english.html I think it's the second download option. Install and run Onyx at least once a week to keep your Mac happy.

  • Klaus1 Level 8 Level 8 (46,490 points)

    Optical drives do not have a 'head' but a laser lens, and that can need cleaning using a proprietary CD lens cleaning disk.
  • mack7 Level 1 Level 1 (0 points)
    I dumped the file and the DVD player seems to be working fine now. Thanks.