ITMS: Can't Download Free Song "Item Being Modified" All Day

I have had the exact same proble with that exact same song all day. I downloaded the other free song and it worked. I'm confused.

The song is listed on ITMS home page as the second free download available this week but whenever I click on it it says it's 99¢. Have they just forgotten to change the price to free or what's the deal?

Hi IMRAN,

Maybe they are haggling on price. 🙂

LOL, Makes one wonder 😉

Glad to hear that my eyes weren't deceiving me. You'd think clicking on a link to a free song would lead to a... um... well... uh... a... free song. Maybe it's just me though :-D

whenever I click on it it says it's 99¢.

The moderators were notified so they could pass this on to the iTMS folks. I have seen this glitch before, but it was usually fixed before Tuesday ended. It was still 99 cents when I was just there this morning.

The moderators were notified so they could pass this on to the iTMS folks.

Thanx Tom! I too expected the glitch to be gone before today but was surprised to see it still there.

Thanx again...

I hope Apple NEVER becomes like the phone company I detest for it's deceptive practices, SPRINT.

Or "Sam Ash" (the musical instrument store)! I used to work for them and now refer to them as "Scam Cash". There are honestly just too many bad things for me to type about that company in one post! I don't even think all of Apple's servers combined could store the quantity of text involved in displaying a post from me about "Scam Cash"! So many bad things I'm developing carpal tunnel just thinking about typing all of them out in one sitting 😉

Check this thread: Topic: Hayley Westenra Song--Free?

I can't see why they are acting like nothing is wrong.

The moderators have said they were told the song is correctly flagged to be free but they have encountered a glitch that is keeping it from being downloaded for free that they have not yet been able to overcome and that they are working on it.

Why then did ITMS reply to my email (posted in this thread: "Topic: Hayley Westenra Song--Free?") that the problem was resolved. It is definatly not resolved.

It might be the techies told the customer support people that the thing was fixed (which they at one point thought it was), hence the email, and then the discovered that it wasn't really fixed. I'll notify the mods about the email. As this is the weekend, there may not be any action until Monday.

Thanks!

I contacted the support group about the "free song" ... here's the post I just received from them.

-------------------

Dear Jody,

Thank you for contacting the iTunes Music Store.

We're sorry you have been unable to get this week's free download. This is an error on our end, and we are actively working on correcting the problem. Thank you for your time and patience.

Sincerely,

The iTunes Music Store team
http://www.apple.com/support/itunes/ww/

Customer First Name :
Customer Last Name :
email :
Web Order # :
Support Subject : Songs
Sub Issue : Other
Comments : iTunes Account Name: deleted
Platform : Mac OS X 10.4
Song Name : Never Saw Blue (Hayley Westenra)
Error Code :
Other Error :
Comments:
Greetings:

If you check the following discussion link you will note that several users are wondering why the link to Hayley Westenra's song "Never Saw Blue" only gives an error message:

"Purchase of this item is not currently available. This item is being modified. Please try again later."

That message has been readily available since the song was posted. Unfortunately, the song, either as a free single of the week, or even to purchase, has not.

Thanks for the great work that goes into making itunes, macs, ipods, etc. such wonderful tools.

Sincerely,
Jody

Ruby Slippers, "Hayley Westenra Song--Free?", 12:30pm Oct 18, 2005 CDT

TrackID: 1161957