ITMS: Can't Download Free Song "Item Being Modified" All Day

I have seen this a couple of times before but all day today, Oct. 18, I was unable to download one of the two free songs on the iTunes Music Store. It is NEVER SAW BLUE by Hayley Westerna. All day this item given an error message saying it cannot be downloaded because it is being modified. Hmmmmm... I am sure the artist could cut a new version or mix in the time that iTMS has been giving this error message! The other free song downloaded just fine.

Regards

Imran

Posted on Oct 18, 2005 5:45 PM

Reply
15 replies

Oct 19, 2005 8:38 AM in response to Chachi

Hi Chachi. I hope Apple NEVER becomes like the phone company I detest for it's deceptive practices, SPRINT.

They had done a FRIDAYS TOTALLY FREE promotion, except that when people actually made lots of calls on Fridays they refused to honor their offer, saying they didn't expect so many people to use it. Duh.

Needless to say, they never got any money from me again, and I make it a point to help people move AWAY from them, especially now that cell phone number portability allows people to keep their numbers when changing carriers.

I am always happy to refer friends to Verizon (great coverage) and T-Mobil (great usability here and abroad plus truly great customer service, and awesome $19.99 unlimited GPRS data plan allowing me to use it for hours with my PowerBook and my Nokia 9500/SE P900 phones when I am on the road). 🙂 Any PowerBook user who travels should consider the latter. Just my humble opinion.

(I have no financial interest in either of these companies 🙂 ).

Imran

Oct 19, 2005 8:53 AM in response to IMRAN

I hope Apple NEVER becomes like the phone company I detest for it's deceptive practices, SPRINT.
Or "Sam Ash" (the musical instrument store)! I used to work for them and now refer to them as "Scam Cash". There are honestly just too many bad things for me to type about that company in one post! I don't even think all of Apple's servers combined could store the quantity of text involved in displaying a post from me about "Scam Cash"! So many bad things I'm developing carpal tunnel just thinking about typing all of them out in one sitting 😉

Oct 22, 2005 9:57 AM in response to Tom Graves

moderators were notified so they could pass this on to the iTMS folks.


Hi Tom. Well, I have to say I am quite surprised by the apparent lack of action on the part of the iTMS folks. Today, Saturday, that song is still listed as FREE but clicking on to its page shows 99 cents as the price.

I guess they don't much care what the moderators inform them of. 😉

Thanks for telling them, though.

Regards

Imran

Oct 24, 2005 1:51 PM in response to IMRAN

I contacted the support group about the "free song" ... here's the post I just received from them.

-------------------

Dear Jody,

Thank you for contacting the iTunes Music Store.

We're sorry you have been unable to get this week's free download. This is an error on our end, and we are actively working on correcting the problem. Thank you for your time and patience.

Sincerely,

The iTunes Music Store team
http://www.apple.com/support/itunes/ww/

Customer First Name :
Customer Last Name :
email :
Web Order # :
Support Subject : Songs
Sub Issue : Other
Comments : iTunes Account Name: deleted
Platform : Mac OS X 10.4
Song Name : Never Saw Blue (Hayley Westenra)
Error Code :
Other Error :
Comments:
Greetings:

If you check the following discussion link you will note that several users are wondering why the link to Hayley Westenra's song "Never Saw Blue" only gives an error message:

"Purchase of this item is not currently available. This item is being modified. Please try again later."

That message has been readily available since the song was posted. Unfortunately, the song, either as a free single of the week, or even to purchase, has not.

Thanks for the great work that goes into making itunes, macs, ipods, etc. such wonderful tools.

Sincerely,
Jody

Ruby Slippers, "Hayley Westenra Song--Free?", 12:30pm Oct 18, 2005 CDT

TrackID: 1161957

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ITMS: Can't Download Free Song "Item Being Modified" All Day

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