Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone will not turn off.

My iPhone will not turn off. I did a restore about a week ago to repair the problem following which the phone would turn off albeit with some difficulty: I had to hold the top button down and not merely click it before the phone turned off but not so long that I would get the shut-down screen.

Now, however, even after doing another restore, the iPhone will simply not turn off, no matter how long I hold down the top button. Nor do I ever get the shut-down screen. I've had to turn on the auto-lock option so that while I'm carrying the phone around it does not randomly dial or go online.

I'm guessing this might be a hardware failure but wanted to check first to see if anyone else has run into this problem.

Dual 2 GHz G5, 17" MacBook Pro, MacMini, Mac OS X (10.5.4), Apple 20" Cinema Displays, iPhone, Apple TV, Airport Extreme/Express

Posted on Jul 5, 2008 4:38 PM

Reply
2 replies

iPhone will not turn off.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.