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6830 Views 9 Replies Latest reply: Aug 3, 2008 4:27 PM by Alex Johnson2
Currently Being ModeratedJul 9, 2008 7:15 PM (in response to Alex Johnson2)Any luck? My wife is having the same exact problem with her brand new Macbook Pro and brand new HP C4380. We were able to print a couple days ago wirelessly, now cannot as we get the same exact error message. Please help!Macbook Pro, HP C4380, Mac OS X (10.5.4)
Currently Being ModeratedJul 10, 2008 3:55 PM (in response to jarchill)I have not. Anyone - any thoughts?MacBook Core 2 Duo, iMac Core 2 Duo and Mac mini Core 2 Duo, Mac OS X (10.5.4)
Currently Being ModeratedJul 12, 2008 9:35 AM (in response to Alex Johnson2)You can test if the router is blocking printing by printing through an 'ad-hoc' (direct) wireless connection between the Mac and the printer.
Create a computer-to-computer network on your Mac. Run the HP Setup Assistant which is in the Hewlett-Packard folder in Applications under Utilities. Choose the option to configure the device for wireless use and, in the screen where you select a network to join, join the ad-hoc network you just created.
Try printing over that connection.Other OS
Currently Being ModeratedJul 12, 2008 3:12 PM (in response to andmalc)Thanks for the suggestion but as I said, "In brief, if I network it through my AirPort Extreme it all works fine". So I guess it is my router but pinning down precisely how is the tricky part and I would appreciate suggestions as to things I can try to bypass whatever it is doing to block printing (but not scanning, ink checking etc. which are fine).MacBook Core 2 Duo, iMac Core 2 Duo and Mac mini Core 2 Duo, Mac OS X (10.5.4)
Currently Being ModeratedJul 14, 2008 1:35 AM (in response to Alex Johnson2)I have a similar problem. I am able to print test page. But while trying to print from any application, the printer is not reachable. The error message is "network host busy, will retry in 5 secs"Macbook, Mac OS X (10.5.4)
Currently Being ModeratedJul 14, 2008 7:35 AM (in response to Alex Johnson2)The C4380 has a number of serious network problems. A trip to HP's site shows that the existing drivers break (in different ways) with the following OSes:
OS X 10.3, 10.4, 10.5
This one <http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00505920&lc=en&cc=us&lang =en&product=3221646&dlc=en> is my fav.
Apparently HP's drivers have problems with DHCP. As your problem appears to be similar to the one described above, I'd try the fix they suggest (even though that particular fix is for XP).
Alternatively, if you can still return the MFD and get a new one, I'd think seriously about getting a MFD that works, from Brother, Canon, or Epson.
I'm a former, repeat, former, HP MFD user. (Who, me, bitter? Why'd you think that?)iMac 2.66 GHz Core 2 Duo 4 GB., Mac OS X (10.5.4), eMac 1.25 GHz 2 GB, assorted Windows boxes
Currently Being ModeratedJul 14, 2008 11:24 PM (in response to Satish1967)I got it. When adding the printer, i was using Internet Printing Protocol (IPP). This didnot work. Today i tried using HP Jetdirect - Socket, gave the ip address of the printer. It worked.Macbook, Mac OS X (10.5.4)
Currently Being ModeratedJul 20, 2008 11:14 AM (in response to Satish1967)I did the same thing and it worked for me. I posted what I did step-by-step to get my c4380 printer working wirelessly as a reply under "Airport express - cant connect hp photosmart c4380 printer wirelessly." Good luck!Powerbook G4 12", Mac OS X (10.5.4)
Currently Being ModeratedAug 3, 2008 4:27 PM (in response to Rubycon99)I'm guessing the 1.1 drivers may have helped some people, too.
Having worked through this I have not identified the problem, but I have identified a fix (for me): the C4380 and my MacBook need to be on the same wireless network - so Ad Hoc is fine, as is hpsetup, and having both on the same wireless router is also fine. As a reminder I have 802.11g on the router from my ISP, and connected to it by ethernet I have a Time Capsule which is set to do 802.11n at 5GHz, set up properly to use the 802.11g router's DNS and it normally all works fine. I would strongly prefer my MacBook use 802.11n both for video file sharing and so it doesn't bog down when it goes to back up to Time Machine. However this does not allow me to print. Oddly, Console seems to think printing is successful (his is a recent change, per my post above it had reported cryptic errors). The only log files (in the Airport log) I can find which seem remotely on topic are:
Aug 04 00:02:59 Severity:5 Connection accepted from [fe80::[MAC deleted]8d%bridge0]:49283.
Aug 04 00:03:03 Severity:5 Connection accepted from [fe80::[MAC deleted]8d%bridge0]:49284.
Aug 04 00:03:07 Severity:5 Connection accepted from [fe80::[MAC deleted]8d%bridge0]:49285.
Aug 04 00:03:07 Severity:5 Connection accepted from [fe80::[MAC deleted]8d%bridge0]:49286.
Google is failing me on this. ("[MAC deleted]" means what it says - I cut that bit off.)
Does anything come mind as to what is going on, or have suggestions as to AirPort (or other router) settings that may need to be changed?MacBook Core 2 Duo, iMac Core 2 Duo and Mac mini Core 2 Duo, Mac OS X (10.5.4)