Hewlett-Packard C4380 Wireless: Can See, Scan, but not Print. Help!
"Communication Failure: The computer is no longer able to communicate with your printer. Turn the printer off, check your printer connections and check for printer errors, and turn the printer back on."
Signal strength is reported as 5 out of a possible 5 and I have no interfering devices or neighbours on the same band. However, in the HP Printer Utility app if I go to "Print Test Page" it clearly tries, getting as far as the first row of letters and half way through the second before giving up. That seems particularly weird. Again, it prints fine if I point it to the AirPort Extreme instead. (And for that matter USB.)
I have tried disabling any Firewall in router, as well as UPnP. I have tried both Bonjour and direct wireless (I use direct wireless by default). I have the IP address configured to be static. I found in another post some Terminal commands:
sudo chmod -R 775 /Library/Printers/hp
sudo chown -R root:admin /Library/Printers/hp
This seems not to have worked either.
Lastly, this is what I get in the Console under /var/log cups error_log:
I [06/Jul/2008:19:17:33 +0100] [Job 2] Adding start banner page "none".
I [06/Jul/2008:19:17:33 +0100] [Job 2] Adding job file of type application/pdf.
I [06/Jul/2008:19:17:33 +0100] [Job 2] Adding end banner page "none".
I [06/Jul/2008:19:17:33 +0100] [Job 2] Queued on "HP8CFD23" by "<user>".
I [06/Jul/2008:19:17:33 +0100] [Job 2] Started filter /Library/Printers/hp/cups/Photosmart.driver/Contents/MacOS/Photosmart (PID 751)
I [06/Jul/2008:19:17:33 +0100] [Job 2] Started backend /usr/libexec/cups/backend/hpip (PID 752)
E [06/Jul/2008:19:20:08 +0100] PID 752 (/usr/libexec/cups/backend/hpip) stopped with status 1!
I [06/Jul/2008:19:20:08 +0100] Hint: Try setting the LogLevel to "debug" to find out more.
E [06/Jul/2008:19:20:09 +0100] [Job 2] Communication Failure: The computer is no longer able to communicate with your printer. Turn the printer off, check your printer connections and check for printer errors, and turn the printer back on.
I'm really at a loss. I am asking the same question on O2's board (the ISP) as the point of difficulty seems to be the router, but even then I'm not 100% sure. I see the address of the printer is
hpip://192.168.1.66:Photosmart%20C4380%20series/2:0.1e.b.8c.fd.23
I am wondering if the router could be blocking the "hpip://" protocol?
Thanks for any help!
MacBook Core 2 Duo, iMac Core 2 Duo, Mac mini Core 2 Duo, Mac OS X (10.5.4)