Itunes won't install properly...Insufficient Privileges

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Level 1

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Itunes won't install properly...Insufficient Privileges

I bought a new laptop last christmas and haven't been able to install itunes properly up to this point. I am logged in as the admin. and have saved the application and ran it as the admin. and I still get this message.

The installer has insufficient privileges to modify this file: C\ProgramFiles\Itunes.Resources\zh_TW.lproj\YahooLicense.rtf.

Can anyone help me figure this out. It ***** having to keep my old pc around just to use itunes. The O.P. is vista and the laptop is a sony vaio VGN-NR110E.

Thanks

Sony Vaio VGN-NR110E, Windows Vista

Posted on Jul 8, 2008 5:23 PM

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Answer 1

b noir

Level 9

72,324 points

Jul 8, 2008 5:34 PM in response to pilotman11

The installer has insufficient privileges to modify this file: C\ProgramFiles\Itunes.Resources\zh_TW.lproj\YahooLicense.rtf.

That sort of message might be produced by a damaged file. So it may be worth trying a disk error check on the C Drive.

Go "Start > Computer". Right-click the C drive and select "Properties". In Tools, click "Error checking".

Does the disk check find/repair any damage? If so, does an iTunes install go through afterwards?

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Answer 2

pilotman11 Author

Level 1

0 points

Jul 8, 2008 11:13 PM in response to b noir

Hi,

I ran the disk check but it didn't fix my installation problem. Thanks for the tip, though.

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Answer 3

Katrina S.

Level 7

24,131 points

Jul 9, 2008 2:22 AM in response to pilotman11

Go into vista and turn off UAC, see if that lets you install it.
Also give yourself FULL control over the whole C: drive.

How to Take Ownership and Grant Permissions in Windows Vista

How to Disable UAC

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Answer 4

pilotman11 Author

Level 1

0 points

Jul 9, 2008 10:15 PM in response to Katrina S.

Hi,

I already had the UAC turned off and the full control option didn't work. Any more ideas?

Thanks

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Answer 5

b noir

Level 9

72,324 points

Jul 10, 2008 12:47 AM in response to pilotman11

Okay. It's somewhat of a sledgehammer approach in this instance (and somewhat experimental advice in your context), but the procedure from the following Weblog entry may be worth a try:

Aaron Stebner's WebLog: Solving setup errors by using the SubInACL tool to repair file and registry permissions

(Normally, I only advise this for certain kinds of recalcitrant registry key permissions issues, but it can have some efficacy with permissions on files too.)

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