6 Replies Latest reply: Jul 21, 2008 8:09 PM by ctudeadman
Joel-X Level 1 Level 1 (0 points)
Hi. I have a 1st Generation iPod nano that I use only for running. I got it two years ago, but I had stopped running for a while and just started running again about two months ago. So although it is a pretty old iPod, it really hasn't been used that much until recently. I take very good care of it, and I have not dropped in water or washed it or anything stupid like that.

I was about to run today, and my iPod would not turn on. I tried to reset it several times and nothing happened. I thought maybe the battery was just dead so I connected it to the power in my car. Still nothing happened. When I got home, I hooked it up to my computer, but my computer does not even recognize that anything is plugged in. I have run out of ideas and it seems like nothing at all works.

Does anyone have any advice? I wanted to contact Apple, but my warranty has obviously run out. Normally, I would take it to the Apple Store, but I am home for the summer and there isn't an Apple Store close to here. There has got to be something I can do...I have always bragged about how great Apple treats there customers, but if my iPod just broke for no reason and they won't do anything about it then I'm gonna have to change my opinion about this company.

Macbook Pro, Mac OS X (10.5.4), Black iPod Classic, Black iPod Nano 1st Gen
  • PT Level 7 Level 7 (20,880 points)
    You may need to reset it. Put the hold switch to the OFF/White position. Now toggle it ON/orange then back off again. Then press and hold both the MENU and center buttons on the iPod and hold them for a good 15 seconds or so. Your iPod should reboot starting with the Apple Logo screen.

    If it doesn't work the first time, give it a second or third go. Sometimes it takes a few/several tries.

    See this thread as an example of what I mean by needing to try it many times...
    http://discussions.apple.com/message.jspa?messageID=5065208

    http://www.apple.com/support/ipod/five_rs/

    Patrick
  • Joel-X Level 1 Level 1 (0 points)
    From my original post:

    "I tried to reset it several times and nothing happened."

    Sorry, I realize I kinda went on and on in my post and you may not have seen this. I just wanted to make sure I explained EVERYTHING as I feel that I could get the best help if everyone knew EXACTLY what I was experiencing. I am aware of how reset it, and believe me, I have tried it 25 times. I have just been sitting here doing the same thing praying to God I get a different result each time.
  • srojtas Level 2 Level 2 (430 points)
    Does your computer see it in Disk Utility, what does your iPod's screen show while its connected to your MacBook Pro?
  • Danielle LeAnn Level 1 Level 1 (0 points)
    i have a 3rd generation 8GB ipod and it will not turn on,ive tried to reset it like 10 times and my computer doesnt recognize it. plz help me!
  • bindi1123 Level 1 Level 1 (0 points)
    I have a first generation ipod nano, have had it for about 2/3 years. I recently got a ipod Touch free with my brothers purchase of a mac for college. Since I took the Touch, my dad decided to take the nano for his first ipod. I've been helping him update it since Father's Day 2008 and recently it stopped working. I charged it for 9 hours during the day and then tried to see if it would work, it did not hold a charge. Today I got home from my workplace and tried to charge it again, reset it several times and it did not work at all. I plugged it into my XP laptop and it doesn't recognize it and it now screeches when it is plugged in. Any suggestions besides the FIVE R's?
  • ctudeadman Level 1 Level 1 (0 points)
    thanks the reset info worked i thoughh it was a goner