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New iTunes not recognizing iPod Touch...

Just updated iTunes to version 7.7 and now, when I connect my iPod I just get the spinning beach ball... The iPod doesn't show up and thus cannot sync..!

What to do??

MacBook, iPod nano 2GB, iPod Touch 32 GB, Mac OS X (10.4.11)

Posted on Jul 10, 2008 1:15 PM

Reply
29 replies

Jul 10, 2008 1:52 PM in response to Mikkel D

Mine is having issues as well. When I First connected the iPod Touch... it seemed like Windows was reinstalling it. Then when it finally was recognized in iTunes the capicatiy bar was all orange, meaning the content was Other, when it was supposed to be my music. Now when I hit sync, it tells me there is not enough memory to sync, it needs 4 GB, which is the amount om music I have. I don't know what to do.

Jul 10, 2008 8:13 PM in response to Mikkel D

I was having the same problem on Windows XP plus iTunes and the OS would not even recognize the iPod Touch when connected. I was able to fix it by disconnecting my iPod Touch and then selecting from the menu Edit --> Preferences --> Syncing and clicking on the Reset Sync History. I then reconnected the iPod Touch and it went through a complete sync. I have been able to disconnect and re-connect my iPod Touch with no problems.

Jul 12, 2008 6:22 PM in response to Mikkel D

Under Win VISTA my iTunes (7.7.0.43) totally freezes when I plug in my ipod Touch (but the PC doesn't crash). Under Win XP (same iTunes) this doesn't happen. Under Win XP I can download (for AUD12.99) the ipod Touch v2.0 Firmware and begin to install it. Under Win VISTA I can't (because the iTunes is totally frozen).

I'm pretty sure it's the Apple USB driver not working well with Win VISTA. Under Win VISTA, while my iTunes is frozen, if I go to device manager and uninstall the Apple USB driver that unfreezes my iTunes. Later, as I plug in my ipod Touch again Win VISTA reinstalls the Apple USB driver and then, once again, my iTunes freezes.

From the above behaviour I think it's Apple's USB driver interacting badly with Win VISTA.

Jul 14, 2008 12:51 AM in response to Jeremy Bohn

This is being discussed on a few threads. I use Vista. I upgraded to Itunes 7.7 and upgraded my 16gb touch to 2.0. I went through the hassle of reinstalling the new iTunes a couple of times and uninstalling when it wouldn't recognize my touch. Eventually I tried what I do when any program in Vista says "not responding". I wait till it responds. This is what you have to do in Itunes and the IPT for now evidently. Whenever I connect, Itunes appears to freeze and doesn't recognize the IPT. I wait. Within a few minutes, it eventually sees it and starts synching. I think this could be the Apple server backed up or a glich I hope they fix soon. By the way, you cant drag the new apps anywhere. You have to synch them. Monkeyball is great!

New iTunes not recognizing iPod Touch...

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