ipod Touch not synching with 7.7

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Level 1

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ipod Touch not synching with 7.7

All,

I just installed itunes 7.7. It runs just fine until I plug in my iPod Touch. And then it locks up. No synching occurs. The Windows Task manager indicates that itunes is taking up a ton of CPU - consistently at 40% or greated. But no synching and itunes on my laptop doesn't respond. I've had to terminate the process several times. There seem to be similar problems on the Mac OS side of things so hopefully this can get addressed soon. Either that, or I'll need to figure out how to rollback.

Dell D820, Windows Vista

Posted on Jul 10, 2008 2:29 PM

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Answer 1

b noir

Level 9

72,324 points

Jul 10, 2008 5:19 PM in response to Slat Rat

On the Windows side of things, the following document is worth a try:

iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista

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Answer 2

Slat Rat Author

Level 1

5 points

Jul 10, 2008 5:56 PM in response to b noir

I just worked my way through the AMD fix - all the way through completely uninstalling itunes and amd and then re-installing. When I plugged my ipod in, I got the little pop-up indicating new USB device and then a second pop-up from AMD stating that the driver was installed correctly.

But, iTunes is still hanging with the ipod. No synching, no nothing.

Just as a note from following one of the other threads, I closed Outlook before starting the process.

I'll keep following the other threads to see what pops up. But, at the moment, my poor ipod is isolated from the mothership.

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Answer 3

Slat Rat Author

Level 1

5 points

Jul 10, 2008 6:05 PM in response to Slat Rat

Just as one more note, if I plug my ipod in without itunes running, nothing at all happens. iTunes does not start and my ipod is not even shown as a connected device under my computer. This leads me to wonder the problem is an AMDS issue.

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Answer 4

Jul 10, 2008 6:54 PM in response to Slat Rat

I have an hp laptop and I'm having the same exact problem. I have an iPhone and an iPod touch and neither of them are syncing and the screen itself just freezes up.

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Answer 5

Jul 11, 2008 2:27 AM in response to melbellcastle

Yep. Same thing here. But... if you let it go, after 2 or 3 minutes your iTunes does find your Pod.

Irritating...

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Answer 6

Slat Rat Author

Level 1

5 points

Jul 11, 2008 9:00 AM in response to Mondo Generator

In this case, time does not heal all wounds. Several times, I left my ipod connected to itunes for as long as 20 minutes - and still no response from itunes.

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Answer 7

Jul 11, 2008 10:24 AM in response to Slat Rat

Hi all....I've posted a solution for this problem here: http://discussions.apple.com/thread.jspa?threadID=1595207

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Answer 8

Slat Rat Author

Level 1

5 points

Jul 11, 2008 12:18 PM in response to Micah Acinapura

I was quite excited - But, I tried the fix and it didn't work. When I plugged in my ipod, iTunes popped a message stating that it wouldn't work with the old version of the Apple Mobile Device Service. sigh...

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