Previous 1 2 3 4 Next 119 Replies Latest reply: Sep 3, 2008 6:08 AM by Jules Gray Go to original post
  • audip Level 1 Level 1 (15 points)
    same bug here
    OSX 10.4.11
    Language: German
    iTunes 7.7
    all special characters in title and artist fields (i.e. Umlauts) are being changed to cryptic somethings when the song is played.
  • Markus Altendorff Level 2 Level 2 (255 points)
    Hi,

    this happened with 10.4.11 on a MacPro Intel.

    Looks like the age-old "Windows-Mac" translation thing, because ä becomes the "per thousand" sign. I guess someone's not been paying attention to non-english character sets...
  • Andreas_Paul Level 1 Level 1 (0 points)
    Hi,

    I have the same problem as well!

    iMac G3
    Mac OS 10.3.9 (latest update of course!)
    language: German
    iTunes 7.7

    Can't listen to "Die Ärzte" anymore!
  • cul cul la praline Level 1 Level 1 (10 points)
    After updating to 7.7, I noticed accents and umlauts in some tracks replaced with garbage. I fixed them and they unfixed themselves. So I quit and found this thread.

    My damage control plan:
    1. Do not connect the drive containing with music folder until resolved.
    2. Create a live-activated smart playlist with Date Added after 10 july OR Date Modified after 10 july, for future reference. (I am assuming this includes modifications iTunes automatically makes too, but please let me know if this is wrong to assume.)
    3. Wait until Apple provides a fix to do anything else with iTunes or iPods.

    One service Apple could provide is a searchable list (or bot?) of all the garbage characters it's been replacing accented or non-standard characters with, so people can search and fix all the tag fields for ruined text.
  • John McE. Level 1 Level 1 (5 points)
    This is what I have found so far:

    The renaming of tracks/artists/albums doesn't happen when sharing music over bonjour with another mac or when playing a song from the iPod from iTunes via USB. And then if you do either of those two, iTunes won't rename the tracksof its own library until you quit, log out and in and start iTunes again, when it starts misbehaving again, sometimes. Anyone notice the same?
  • John McE. Level 1 Level 1 (5 points)
    Also, when tags are fixed back they are not renamed again when played. And tracks purchased from the iTunes store are never renamed, only tracks from CDs.
  • Durandal1717 Level 1 Level 1 (0 points)
    So far, it seems that it only renames Swedish/German characters, no problem yet with Spanish/Portuguese characters. Umlauts and the like are horribly mangled, and then iTunes crashes. They're fine again after I restart, but then the same "Some of iTunes sharing features have been disabled due to firewall settings" message appears. I'm afraid to sync my iPod with this... I'm wondering now why I should even get updates when there were no problems at all with the last build and nothing new with this. I think I even miss iTunes 6...
  • iTunes Mike Level 3 Level 3 (980 points)
    The bug only happens with non Unicode ID3 tags, which are used in MP3 files. The iTunes store uses AAC which doesn't use ID3 tags (the tags are stored in another way).
  • John McE. Level 1 Level 1 (5 points)
    That's right only mp3 tags are renamed. AAC tags are fine, whether from the ITS or ripped by iTunes. But once fixed back they are fine afterwards.
  • buenor Level 1 Level 1 (0 points)
    Spanish characters are also affected. This is using a Intel Machine fully up to date. All the files are regular mp3 encoded at 192 kbps.

    Is there a way of downloading the precious version of itunes?

    This is getting bad with the software updater suggests an "upgrade" that doesn't work but damages your data. Sounds overly dramatic but it is not acceptable that a software upgrade, recommended by the OS, should alter your data in any way.
  • John McE. Level 1 Level 1 (5 points)
    I solved my problem by selecting all MP3 tracks (not AAC or others) with still correct tags and selecting Advanced > Convert ID3 tags > ID3 tag version to v2.4. After that the tracks are not modified by iTunes anymore. But if the tags had been modified before they are converted it won't fix those tracks back.

    But a bug like that shouldn't have happened to begin with. Or if it was expected for whatever reason there should have been an automatic conversion in iTunes 7.7.
  • Durandal1717 Level 1 Level 1 (0 points)
    Yes, this seems to work. No conversion time either, so that's good. It doesn't crash anymore either. Nonetheless, it'd be extremely arduous to go through 7000+ songs and convert only those with non-standard characters. I sincerely hope they release a patch soon, and that this never happens again, especially when it never should've happened in the first place.
  • John McE. Level 1 Level 1 (5 points)
    For better or for worse I converted the tags of all mp3 tracks, regardless of whether or not they had non-standard characters as that would be too tedious. I had 1,061 tracks and it took me about 4 minutes with an iMac Core Duo 2 GHz doing other tasks as well. Not the ideal solution but the other option is to wait for maybe a fix in the next version of iTunes.

    The (re-learned) lesson is never upgrade right away, wait until the bugs are fixed. One reason I'm still with Tiger.
  • MalenySteve Level 1 Level 1 (0 points)
    I've got over 25,000 tracks in my collection. Luckily around 14,000 are .m4a but that leaves about 11,000 to be converted - doing this now but a long process.

    I may consolidate when I finish to ensure all is sorted out...
  • buenor Level 1 Level 1 (0 points)
    Thanks for the suggestion, but something different happened to me.

    At first too many songs had been modified so I just too my music backup and copied it back to the itunes folder. I mean that I replaced everything in the folder. This seemed to have done the trick as none of the songs have been changed and the library was just like it was before all of this happened.

    I did as you said but I did it for all of the music. I thought might as well, it could take a while but it's worth it if fixes the problem. Unfortunately, it didn't as the matter of fact it spread the problem to all of the albums.

    I thank you for the suggestion but I just wanted to let you know before you applied this change to your whole collection.

    This is really a pain. For the moment I am restoring my music library from my backup (again) and downloading and using songbird in the mean time. It is actually not too bad though I haven't tried the ipod sync with it.

    At least for me, a person with a lot of tracks with foreign symbols, this bug has rendered itunes quite literally useless.
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