Previous 1 25 26 27 28 29 Next 575 Replies Latest reply: Jan 11, 2013 5:14 PM by Henglong Go to original post
  • pidig Level 1 Level 1
    I tried all the solutions listed, and no one works, I am so frustrated abt Apple's response to our problem, I want to sue this company, sort of irresponsible!!! ***!!!
  • pseptien Level 1 Level 1
    Apple Inc said Tuesday that profit rose 90% in its fiscal second quarter as it sold almost 9 million iPhones, easily topping analyst estimates in both profit and sales amid a surge in demand in international markets.
    Sales of the company's popular iPhone drove the quarter, with unit sales up more than 130% from the same period last year.
    "Basically, the iPhone stole the show"

    Although I'm still not able to sync mine ...
  • lemonsoju Level 1 Level 1
    I found that libxml2.dll was in both the "C:\Program Files\Common Files\Apple\Apple Application Support" directory and C:\WINDOWS\system32. I renamed the one in system32 and put a copy of the Apple version in its place. iTunes worked with my phone after that.

    This worked for me. Thanks everyone.
  • Manzanilla Level 1 Level 1
    I have the same problem with the 9.1 "upgrade". Apple needs to address this ASAP, I wonder if they have the same level of tech suppport for IPAD?
  • usagichan Level 1 Level 1
    This didn't work for me after the same issues with a upgrade. Ugh - onto the next thing
  • usagichan Level 1 Level 1
    I am having these issues since upgrading iTunes to and I am going back through this thread to see what works. This was the first seemingly relevant post and solution to my issue way back on page 8 of this thread. This didn't work for me:

    elheebo wrote:
    I used a very simple solution that I found here: -sync-services-real-solution/

    and it worked for me. If you're worried about that data, just move it to another folder, instead of trashing it. I was also having trouble with the MobileMe control panel crashing when I wanted to modify settings on the sync tab. The above solution fixed both!
  • pka4916 Level 1 Level 1
    I copied files SQLite3.dll and libtidy.dll from C:\Program Files\Common Files\Apple\Apple Application Support to C:\Program Files\Common Files\Apple\Mobile Device Support.

    That fixed my problem with the latest Itunes and Windows 7 X64
  • Brissie_Bird Level 1 Level 1
    I have tried copying all the files listed, replacing them when found, changing path, rebooting, reintalling ... even the fixes listed on the Apple help pages. Still can't sync. Have to write out my appointments daily and contacts are only contained on my PC.

    The ipod appears to sync okay, but the iPhone is just not working. I have an Acer, but others seem to have different program folders to me and searches don't yield the same results for the various files. I have Windows Vista 32 bit.

    How long before Apple actually figure out where they went wrong and send us either a solution or an upgrade?
  • Alexander Decker Level 1 Level 1
    im having the same issue. I wish apple would have a fix for this already.
  • also_jim Level 1 Level 1
    Mr. Reed, we need to put a star next to your post... I've been tinkering with this issue for a week. Finally, after taking your advice, my system is back to normal. I no longer get the message that sync is not enabled and the sync actually works (contacts, calendar, etc update on both PC and iPhone).
    The real help was the tip to go to the command line and type SET to see all the PATH references.
    Thanks for your help.
  • Allan123 Level 1 Level 1
    I too suffered similar woes as described here, far too often for my liking. Considering one would have liked to hear from Apple themselves on how to fix this problem, and this has certainly soured my experience and will affect whether I would purchase another product from them. The good news is that after reviewing much advice given here and in other forums related to this problem, I was able to finally get my iPhone 3GS to sync again with iTunes as well as with all my Outlook information.
    The problem for me initially began after installing the latest iTunes update. At first Outlook wouldn't sync and the sync process became slower and slower. This was accompanied first with the error message that heads this topic, and another that says something like the computer hasn't been set up to sync - to which I could click allow. Finally it wouldn't sync at all.

    The solution that worked for me was first using this information from Yahoo answers
    +Answerer 3+
    +I had the same problem and this solution worked for me:+

    +Uninstall in order:+
    +1. Quicktime+
    +2. Apple Mobile Device Support+
    +3: Apple Software Update+
    +4: iTunes+

    +Go to and downloaded iTunes version 8.2.1 (64-bit) if necessary+
    +Install 8.2.1 and sync iPhone.+
    Instead of redownloading version 8 I downloaded the first of version 9 which I had initially used when I got my phone and had worked fine until the update. I also removed all other programs which made reference to Apple as the maker.

    Before reinstalling the 9,0 version of iTunes I additionally removed and deleted ALL Apple folders and contents which were to be found in the Documents + Settings/'Username'/ Local/Application Data and App Data - EVERYTHING.

    I then reinstalled iTunes making sure I disabled the option for it to check or download future updates. Let it search the music libraries for the stuff on my PC, made sure there were no duplicates - put the phone in - and BINGO everything started syncing again - INCLUDING OUTLOOK.

    Hope this helps
  • schris888 Level 1 Level 1
    XP SP3 running the latest itunes 9.1.*, same problem, and this solution worked for me (or at least my computer thinks it did, it's still syncing right now, knock on wood). A very sincere thank you.
  • HeianIV Level 1 Level 1
    I'm using Windows7 and this solution is the one that worked for me!!! After weeks and several calls to Apple support, THANKS!!!
  • Paul72 Level 1 Level 1
    I also am getting the error message - iTunes was ... I have 32GB iPod and my version of iTunes is version My iPod version is 3.1.3. At first my iPod synced correctly but later, after a iTunes software upgrade I think but am not sure, it quit working. Some time I would get the message - +iTunes cannot sync information with the iPod ** because syncing has been disabled on this computer. Do you want to enable syncing?+ I respond yes but it still does not work. Does anyone have any thoughts?
  • mikeycollins13 Level 1 Level 1

    Darren Benjamin wrote:

    On my Windows 7 64bit machine the offending file sqlite3.dll was located in c:\Windows\SysWOW64.

    Hope this helps everyone.



    On my Windows 7 64bit machine the offending file sqlite3.dll was located in c:\Windows\SysWOW64.

    Hope this helps everyone.

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