Does anyone use Comcast Business Class (configuring Leopard Mail).

Hello, and welcome to the Discussions.

I have no experience with Comcast Business Class, but have you tried entering as the Username in the Account Setup the entire email address as the Username or alternatively only the portion of the email address that is in front of the @businessname.com. Mail is rather picky on getting that format correct, and does not guess anything from the Email address entry itself -- it can be almost anything.

More info, please.

Ernie

These settings are from the page you referenced - they should be what you need

In the Edit Account dialogue box enter the following information:

Account Name - Any name for the account that you want. This name appears only in your e-mail client. If you have more than one mail account, it can help you distinguish one account from another.

Name - The name that you want to appear in messages you send from the account. Recipients of your messages can use the name to distinguish your messages from those that they receive from other people. Depending on your preference, it might be your full name, your first name only, your initials, or whatever name you want to be known by.>p>
E-mail Address - This is your new Comcast Business Class E-mail address (ex. Joe_Smith@yourdomain.com).

Account ID - This is your Comcast Business Class E-mail username (the name that appears before the @ symbol in your e-mail address).

POP or IMAP Server - pop.hmc1.comcast.net or imap.hmc1.comcast.net The Internet address of the mail server that Entourage should connect to when receiving your messages.

Password - Your Comcast Business Class E-mail password.

SMTP Server - smtp.hmc1.comcast.net The Internet address of the mail server that Entourage should connect to when sending your messages.

For my home Comcast account the incoming POP 3 server is mail.comcast.net and the outgoing SMTP server is smtp.comcast.net

Hopefully this helps

LN

Message was edited by: LarryHN

We just got it and the portal lacks a lot of information and is very buggy. Something as simple as an email forward is currently impossible to set up, even though the instructions are there. It's definitely not ready for prime time and not a business-class product at all.

First of all, you're logging into an Exchange server, so your username will be: name@domain.com

You can use pop.hmc1.comcast.net for your POP server and either smtp.hmc1.comcast.net (with authentication) or smtp.comcast.net (without authentication if you're on their network) but i have not been able to use the imap.hmc1.comcast.net at all. It just times out.

Login into the portal and click the "Check your Email" button which will open a browser to the Outlook Web Access site. See if you can login here. If you can't, that means that the username password combo setup might be wrong. Btw, if you set up email forwarding on the bottom of the "manage email accounts" screen, you won't be able to check your email at all! It's another bug. I spent about 2.5 hours on the phone with level-2 tech guys and pointing out the bugs. They should have had a proper quality-assurance team review this and not let customers beta test it. Hope this helps. P