Previous 1 2 3 Next 34 Replies Latest reply: Aug 9, 2008 6:45 PM by tokuyama
Pythondev Level 1 (0 points)

I got my new 3G iPhone today.
Everything works perfectly except that I am unable to connect to my home WiFi network.

In my network I have the main router, then a wireless hub (access point). Theres a wired connection going to a PC from the hub as well as wireless to a laptop. Both of these have no trouble connecting to the internet.

The router is a 4 port Belkin.
The hub is a BT Voyager 1500 Wireless.

On the iPhone in Settings > WiFi I am seeing two networks. One of which is called BTHUB (this one is about a foot away from my desk) and another called BTHomeHub-C193 which must be in someone elses house nearby.

By clicking on the little blue icon of either of these the ID ADDRESS, SUBNET MASK, ROUTER, DNS, SEARCH DOMAINS and CLIENT ID fields are all empty.

When I try to connect to to either of these it asks me for a password. From BTHUB (my network) I type in my wep key (exactly the same one as I use with laptop) and I get the message "Unable to join the network "BTHUB".

I have reset the network connections from the about section of the settings. I have also disconnected, restarted and re-setup my router and the BT Hub many times and I get the same result.

If anyone has any advice on what I could try let me know.
  • Narayo Level 1 (0 points)
    I do experience the same kind of problem. I do see my home Router but it does not work. No idea what I can try.
  • Qonqa Level 1 (0 points)
    same problem here...
  • yuval355 Level 1 (0 points)
    I am experiencing the same problem with 3G iphone. I have tried 10+ time to enter the WEP key and the Iphone will not accept it.
    Anyone any ideas?
  • bennford Level 1 (0 points)
    Is it possible there is some incompatibility with certain routers? To look for patterns, perhaps it would help for everyone to mention which router they are using. My iPhone wi-fi is working, however, I had a similar issue with my Wii not connecting to a particular router a few weeks ago.
  • swisscheese63 Level 1 (0 points)
    i have the same problem with my iPhone 3G and i use an airport for my wlan at home. i am very confused.........

  • heybill Level 1 (0 points)
    Same problem here. Went back to the Apple Store and of course it had no problem hooking up there. Came back home and tried my old iPhone... worked perfect. Tried to manually enter the DNS, etc, but noticed that I could not put in a space and the DNS is called Bills, LAN. Wondering now if that might have something to do with it. No matter what it is, its a BIG problem and clearly a problem with the new phone or 2.0.
  • cangel65 Level 1 (0 points)
    Interesting problem... I have the iPhone 3G and it DOES seem to connect to my home wifi using a Linksys router but once connected I can't seem to surf safari or connect to email? I have even turned off WEP. I have to try a few hot spots to see if it's a Linksys problem or not. Ideas?
  • cangel65 Level 1 (0 points)
    Ok, this is really STUPID but I finally got it to work WEP or no WEP after days of trying. All I did (suggested by a guy at the Apple store) was to turn on and off two times "Ask for networks" and snap, I'm on! What can it hurt to try it, worked for me..
  • Graffekta Level 1 (0 points)
    That didn't work for me...

    But this did from:
    In some cases you may need to reset the network settings for your device. To do this, choose Settings > General > Reset > Reset Network Settings.

    Then I turned of all WPA on my router, connected - it got an IP!
    So turned WPA back on reconnected and wireless is still working!
  • Patrice.Tessier Level 1 (0 points)
    Be sure that your network station i set to be compatible with 801.11n, b and g... I wrote a mail to Apple. I have a Time Capsule and when I set it to 802.11n only, I have a lot of problem with the iPhone 3G.

    Hope this will help you !
  • eaceti Level 1 (0 points)
    I'm having the same issue with my gnet modem. the phone finds the gnet but wont connect. I read through an Apple tech support article on the subject & tried all suggestions but nothing helped. I connected at work without any probs. Apple only offers one free call to tech support; I hope they put some resources on this one.
  • kjgilligan Level 1 (55 points)
    I like the idea of trying this but since I am new to all of this I wonder how much of a risk it is. Is there a possiblity of stuffing up my phone if I try this reset option?

  • Level 1 (0 points)
    hello everyone!!! i had the same problem with my iphone 3g, it just wouldn't connect to my wi-fi network!

    my problem has now been solved!! all i did was change the HTTP Proxy to automatic or manual for the network!!

    you can do this by clicking on the blue arrow next to the networks name.
  • kjgilligan Level 1 (55 points)
    Hi there,

    I have a question about resetting. Is it dangerous to do this and if I do it do I then need to re-enter settings or does this happen automatically?

    *In some cases you may need to reset the network settings for your device. To do this, choose Settings > General > Reset > Reset Network Settings.*

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