Previous 1 2 3 4 Next 54 Replies Latest reply: Jul 26, 2008 6:48 PM by ilcampioni Go to original post
  • Gilmoro Level 1 (5 points)
    I would appreciate hearing what you find out.

    Thanks!
  • Gilmoro Level 1 (5 points)
    Just called the closest store...they're "not sure" if they have replacement "parts" or not. I asked them what is there to be "not sure" about? Either they have replacements or they don't. It's pretty friggin' simple. It's also annoying how they refer to it as a replacement "part" - what we're talking about here is a new phone altogether, right?

    They're being so dumb.
  • emrey28 Level 1 (0 points)
    Has anyone replaced their iPhone 3G because of dead pixels? I am going tonight I have one dead pixel and it is only noticable when I watch videos but it drives me nuts. Also, I am assuming that the phone will be replaced with a new phone and not a refurbished one? Does anyone know?
  • r2d2 Level 1 (0 points)
    My 3G iphone had a dead pixel, I took it back to the store and although they had a sign that mentioned they where sold out of iphones, they had brand new phones which came in a different box which where being used as replacements.
  • emrey28 Level 1 (0 points)
    And they replaced without a problem?
  • emrey28 Level 1 (0 points)
    And they replaced without a problem?
  • Gilmoro Level 1 (5 points)
    I'm walking out the door now to try and get mine replaced/repaired. Will update tonight with results.
  • moomjy Level 1 (0 points)
    a good way to check after you pick up a new one is to immediately download the "light" application (the one that turns your phone into a flashlight). i imagine it would make a dead pixel rather obvious.

    just a thought.
  • Gilmoro Level 1 (5 points)
    Excellent idea! Thanks.
  • M_99 Level 1 (0 points)
    Here is the best place to check for dead/stuck pixels all background colors and specifically for iPhone..

    http://www.appleservedup.com/
  • TreyJustice Level 1 (5 points)
    The first phone i got had a dead pixel right in the middle. luckily i noticed in line while he was activating. I waited in like 26 hours so i was not about to be given a messed up phone. They replaced it right then no problem!

    i bought it at AT&T
  • wrecked4 Level 1 (35 points)
    i just bought the 8GB 3G and i have what looks like a speck of dust under my glass also. i also seem to have a stuck pixel toward the top of my screen. i bought my phone at the AT&T store. i was actually planning on trading it in anyway for a 16GB, within the 30 day exchange period, but since finding these flaws i may take it back for that, and then get it exchanged for the 16GB. i went by the store today to see if any were in stock at all and was told "not any time soon." i hate that response. so if i take my phone back for a defect, what happens, since they are out of stock? guess we'll find out...
  • emrey28 Level 1 (0 points)
    Apple took my iphone 3G back because of the bad pixel and gave me a brand new one.
  • Gilmoro Level 1 (5 points)
    I got mine switched out too.
  • Gilmoro Level 1 (5 points)
    I took mine back tonight. Despite the store being "out of stock" on all models, it appeared that they had considerable amounts of replacement stock...brown boxes that only contain headsets. I did a quick test in store and this screen looks A-OK!

    That was easy enough.