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no WiFi signal on iPhone V2

13622 Views 103 Replies Latest reply: Oct 6, 2008 12:25 PM by Jason L RSS
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Flyingdp Calculating status...
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Jul 11, 2008 10:54 PM
Updated to V2 of the iPhone software (original 16GB phone) without any problem BUT now my Wifi reception is poor to non existent. Using hotel and other wireless routers (unknown brands and types) . Where before it was a booming signal, now it shows weak and constantly reverts to Edge or drops altogether. My MacBook sitting right next to the phone using the same router shows a strong signal and no problems.

Software V2 really screwed up the WiFi capability of the phone! Any solutions found so far?

Rob
MacBook, Mac OS X (10.5.4)
  • bbradone Calculating status...
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    Jul 11, 2008 11:15 PM (in response to Flyingdp)
    yeah my wifi worked all time, but now after the update i cant get it to connect.
    Windows XP
  • Steve Rawley Level 1 Level 1 (5 points)
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    Jul 12, 2008 6:23 AM (in response to bbradone)
    I updated my v1 phone to 2.0 last night. I no longer get anything but Edge using my Airport Extreme at home when WPA/WPA2 is on. As soon as I turn security off, the WiFi symbol appears.

    Help us Apple!!
    Mac OS X (10.4.10)
  • MattCat Calculating status...
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    Jul 12, 2008 8:31 AM (in response to Steve Rawley)
    Add me to the mix - 1st gen 8GB, now with software 2.0, can't connect to the internet on wifi.
    MacBook Pro 15", Mac OS X (10.5.4), Intel Core Duo, 2GHz, 1.5GB RAM
  • Damonitis Calculating status...
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    Jul 12, 2008 9:46 AM (in response to MattCat)
    I had a similar problem but was able to fix it by performing the following steps:

    1)turn off security on your router (just temporarily)
    2)force the iPhone to reconnect to the non-secured network
    3)verify that you are able to connect to the internet
    4)re-enable security on your router
    5)reconnect the iPhone

    I have no idea why this works, but it did. I'm using a WPA-PSK/TKIP network.
  • SpeeDem0n Calculating status...
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    Jul 12, 2008 9:57 AM (in response to Flyingdp)
    Add me to the list too. Can't connect to internet through Wi-Fi.
    Clone, Windows Vista
  • fullgl Calculating status...
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    Jul 12, 2008 10:15 AM (in response to SpeeDem0n)
    from my tests and whatnot might be connected to remote.app
    Mac Mini Mid 2007, Mac OS X (10.5.4)
  • JacksoninSRB Calculating status...
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    Jul 13, 2008 10:17 AM (in response to Flyingdp)
    I had the same problem after loading Remote App. I removed the app and the wireless signal came right back. How frustrating. The Remote App looked so useful. Perhaps the developer can fix...
    imac, Mac OS X (10.5.4)
  • DcgMedia Calculating status...
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    Jul 13, 2008 10:24 AM (in response to Flyingdp)
    I find that the wifi connection drops randomly without reconnecting. While at home, my device drops the wifi, connects to edge and never reconnects to wifi; even with me standing next to my wireless router. I hope there is a fix otherwise I will downgrade back to 1.1.4.

    I also find that my cell signal has degraded significantly since my upgrade to 2.0
    G5 Dual 2, 23" cinema; PB 15" 1.25, G5 1.8, Mac OS X (10.4.10), MBP 15.4"
  • Greg Mote Calculating status...
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    Jul 13, 2008 11:53 AM (in response to JacksoninSRB)
    2.0 killed Wi-Fi for me. I tried removing Remote.app and that did nothing.

    Here is what I see on my iPhone:
    First I go to Settings -> Wi-Fi
    Then I turn on Wi-Fi
    Choose a Network... appears and is sometimes blank (with only the Other... options shown) and sometimes has a network or two showing. When a network or two does appear it can be selected and the checkmark (that indicated the network is selected) will appear, but then the checkmark will dissappear shortly afterwards and often quite soon after that the networks will all dissappear.

    I have reset the network settings and I guess the next step is to do a restore to see if that helps. I am trying to connect to my Airport Extreme base station, but the same results happen no matter where I try to connect.
    PowerBook G4+Mini Core Duo + iPhone 8GB, Mac OS X (10.5.2)
  • _ryan Calculating status...
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    Jul 13, 2008 1:08 PM (in response to Greg Mote)
    The exact same thing is happening to me.

    I reset network settings, reset all phone settings, restored the phone, got rid of remote app, removed the password from my Airport Express, and then repeated many of these steps.
    I still got nuthin'.

    2.0 makes me sad.
    G5 PowerMac, 1st Gen iPhone, Mac OS X (10.5.4)
  • eddiemoney13 Calculating status...
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    Jul 13, 2008 4:01 PM (in response to Flyingdp)
    Same issue for me, glad it's not me....

    Anyway, I'm on my Powerbook and the signal is good but iPhone is stuck on Edge. Occasionally it connects from where I'm at now but since the upgrade to 2.0, my iPhone (not 3G btw) has been pretty awful with regard to wifi.

    Please help.
    1.5 GHz Powerbook G4 12", Mac OS X (10.5.4), 1.25 GB RAM
  • Jason L Community Hosts Community Hosts (9,250 points)
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    Jul 13, 2008 4:04 PM (in response to Flyingdp)
    Hey Flyingdp,

    Try Resetting Network Settings, goto Settings> General> Reset> Reset Network Settings.

    This article has general tips for troubleshooting Wi-Fi issues.
    http://support.apple.com/kb/TS1398

    Jason
    MBP 2.0, 2GB ram, Mac OS X (10.5.4)
  • eddiemoney13 Level 1 Level 1 (0 points)
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    Jul 13, 2008 4:19 PM (in response to Flyingdp)
    http://discussions.apple.com/thread.jspa?threadID=1599474&tstart=0

    Someone nailed the problem for me. In the Wifi settings of the network you're connected to, see if they have a DNS server typed in under the DHCP settings. If there is, delete it and go back. This worked for me and I'm not getting dumped off to to EDGE anymore.
    1.5 GHz Powerbook G4 12", Mac OS X (10.5.4), 1.25 GB RAM
  • stankaplan Calculating status...
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    Jul 13, 2008 4:19 PM (in response to Jason L)
    Thanks for article. It had some interesting ideas. I do use IMAC filtering, but the phone IMAC address (Unchanged from when it did work) is entered in the router. I also tried "Resetting the Network", but that too was not the answer.

    I think I learned a lesson though. Next time I'll wait to update until the bugs are worked out.
    Dell Inspiron 530, Windows Vista
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