Previous 1 2 3 4 Next 95 Replies Latest reply: Sep 18, 2008 10:30 AM by RF9 Go to original post
  • Cheule Level 1 Level 1 (60 points)
    I'm sorry but I have to completely disagree with you on this point. There is nothing to be lost by doing an Apple recommended repair technique, and everything to gain. Doing a full "restore" in iTunes and then not restoring a previous back up, but instead using "sync" has fixed a myriad of problems (as chronicled by this forum as well as the HowardForums).

    I hope Dustin goes ahead and tries it out. Check out a thread I've been maintaining at HoFo ( http://www.howardforums.com/showthread.php?t=1398763&page=2&pp=15 ), you'll see that a restore and sync is responsible for fixing issues that range from sound problems to WiFi connection issues. And at the end of the day, if it doesn't solve his issue it certainly won't make it worse.

    And I appreciate that you did a restore and sync on your phone and it didn't solve the issue, but as long as he's looking for a solution, if Dustin hasn't tried it for himself it's something to tick off the list.
  • dustinvbu Level 2 Level 2 (170 points)
    I have tried the restore. I will let you know how it goes; so far, so good.

    Let me clarify a bit as to why I think it's a software glitch.

    When I go into Settings > Sounds and notice that the volume has dropped, I've tested by going back to the homescreen without adjusting the volume. From there, I use the side keys to change my volume, and it shows that it's already AT full volume when I use the side keys. But it's not at full volume in Settings.

    Weird. Hope the restore fixed it. Will update here when/if I notice it recurring.. thanks for the advice!
  • EdGee1 Level 1 Level 1 (0 points)
    You may already be aware of this but the iPhone does remember the difference between the volume you set for headphones, iPod and the ringer. Thus, you can have a different volume set and not realize it. It maybe something worth looking at.
  • dustinvbu Level 2 Level 2 (170 points)
    True, but I keep both at max.
    Thanks for the tip!
  • Cheule Level 1 Level 1 (60 points)
    I performed what you described on my own 3G iPhone, setting the sound to a level in settings, then going home and using the side keys to alter it, then checking the sound in the settings, and each time I did it it was exactly to where I had set it with the side keys. So I'm unable to reproduce your problem, which makes me wonder if it's a "just a bug in the firmware." That's why I'd recommend attempting whatever trouble-shooting techniques that are available to you.
  • dustinvbu Level 2 Level 2 (170 points)
    Cheule,

    They stay the same on mine, too. They only differ when the volume randomly decreases in Settings. Other than that, they stay in sync on mine as well.
  • Alex Gonzalez Level 1 Level 1 (0 points)
    mine does the same thing and when i get text i get no sound what the **** is wrong with these phones
  • Cheule Level 1 Level 1 (60 points)
    Alex, read this thread, hopefully it helps. http://discussions.apple.com/message.jspa?messageID=7588685
  • Pappasbike Level 3 Level 3 (560 points)
    If you or anyone else gets this fixed by doing the "restore as a new phone" and then syncing let us know. I'm hesitant to try this yet since both my 3g and my wife's original updated iphone are doing this. With the original one it had been mine and we set it up as a new phone with new sim for her and subsequent to that I did a restore on it for another issue and it still has the volume issue. I'm skeptical that the restore as a new phone will work but if anyone sees a definite cure I'll try it.
    John
  • Pappasbike Level 3 Level 3 (560 points)
    Has anyone yet been able to correct this either by a restore or any other method?
    John
  • Alex Gonzalez Level 1 Level 1 (0 points)
    nope got a new phone today 2nd 3g and same thing idk but this really isnt goood and my texting sound doesnt work we need a fix! now!
  • Pappasbike Level 3 Level 3 (560 points)
    For anyone who is considering doing the "restore as new phone" rather than from a backup don't, it's a major pain to set your phone back up the way you had it previously. I did it just to see if there would be a change, there wasn't. The volume slider still changes on its own randomly. It will always do it after you make or take a call. I wish I hadn't gone to all the trouble of the restore, looks as if we'll just have to wait for a software fix.
    John
  • djrayray333 Level 1 Level 1 (0 points)
    Yeah mine does the same thing. I went to the apple store and they neded up giving me a new phone, and this new one does the same thing. Should I just return this phone all together or do you think that a software update will fix this issue. My friends iphone 3g does not have this problem.
  • Irritated but with Hope Level 1 Level 1 (0 points)
    I have had other brand phones in the past that do the same thing, when you put max volume on it will let you use it like that for that call but then take it down to what is considered safe. I also have an office phone that does the same thing. It is a mechanism to support the manufacturer of the product so when you sue them for the volume being so loud it can damage your eardrums they can say that you chose that and that the equipment returns to a safe level and you decided to increase it yourself.

    I am pretty sure this is the real reason for this.

    <Edited by Moderator>
  • Digital Dude Level 4 Level 4 (1,685 points)
    Well, my G3~16GB doesn't appear to have this issue either, although I would really recommend that you take a look-see at the link that was posted by "Cleule".
    Regards,

    Message was edited by: Digital Dude
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