Previous 1 2 3 4 5 Next 95 Replies Latest reply: Sep 18, 2008 10:30 AM by RF9 Go to original post
  • Paulie Pod Level 1 Level 1 (5 points) the volume actually changing?
    I have a first gen with 2.0 update. I set the ringer at 12 clicks up using the side buttons. When I check the settings, the slider is way down. So...I select my ring tone to listen, and the volume is fine. Return to the slider, and now it's up where it should be. Looks to me like a problem with the way the slider is displayed....the volume really hasn't changed.
  • Nathan C Level 5 Level 5 (6,260 points)

    There are actual different volume settings for different functions.

    The ringer volume is different from music playback or earpiece volume.

    You may be adjusting one or the other with the side buttons. If music is playing or you are on a call you are adjusting volume. If you are not on a call and music is not playing you are adjusting the ringer volume.

    Hope this helps,

    Nathan C.
  • Pappasbike Level 3 Level 3 (560 points)
    That's correct. I found on my first phone that each function - ipod, call, ringer, etc. had a different volume setting. The slider in the sound setting acts as a maximum limit control for any of these. If you set it to say 50% then the side rocker switch will be able to decrease the volume from that point but not increase past that point.

    I went to my local Apple store to play with their phones to see if one would do this and I intended to show one of the staff there and get his opinion but it was total chaos in there - people still lined up for a couple hours to buy the phone!. So I didn't talk to anyone about it but I was able to check a couple different ones. Now on mine if I make or take a call the slider always drops by about half ( it only dropped by a third before my restore! ) but when I did that on those store phones it didn't change. Now maybe there are other occasions when it would on those phones or else they don't have the issue at all. Either way there seem to be enough of us with the issue - you can check out Howard forums for other threads on this - that some remedy, software or otherwise should be forthcoming. It's a major pain for me because if I end a call and forget to check the volume I'll miss the next one because I can't hear it. And again this must be software related because only after my original iphone was updated to 2.0 did it start doing this.
  • Hickeroar Level 1 Level 1 (45 points)
    I had the same problem except it landed at about 60% instead of 20% and it was usually right after a sync. It just stopped on its own.
  • Josh Mancey Level 1 Level 1 (10 points)
    The same thing is happening to me!!
    I set it at 100% and it goes right down :S. I'm glad it's not just me..
    Every sound works on my phone except the text alerts!
  • Gregory X Level 1 Level 1 (0 points)
    I have the iPhone 16mb and am having the same issue. In fact, sometimes it does it as soon as I exit out of "Settings." However, it is not consistant.

    I'll go to Settings, Sounds and see that the volume is at about 60%. I slide the slider all the way to the right (100%). Exit Settings by pressing the Home key. When I go back in to check the volume, it changed again.

    Very annoying!

  • dustinvbu Level 2 Level 2 (170 points)
    I wish I could say it's fixed, but it's not.

    Hopefully, they'll figure it out before the next software update comes out.
  • reddyice Level 1 Level 1 (0 points)
    I faced this problem too:

    1. The volume keeps changing on its own, randomly. Sometimes it is loud, sometimes it is not.

    2. Couple of instances, the phone was vibrating instead of ringing even though it was in ring mode with full volume.
  • Josh Mancey Level 1 Level 1 (10 points)
    It says in iTunes that it will automatically look for an update on the 18th maybe they'll use that opportunity to fix this problem...
    That is of course if they know about it.
  • dustinvbu Level 2 Level 2 (170 points)
    iTunes automatically looks for updates to iPhone software once a week... when you check for an update, it will automatically check one week after that date. The date doesn't imply an imminent update.
  • Josh Mancey Level 1 Level 1 (10 points)
    no i know, i suppose i was just hoping
  • dustinvbu Level 2 Level 2 (170 points)
    Hahaha, yeah, there's a lot of that going around.
  • thrawnis Level 1 Level 1 (0 points)
    I have a WinXP system with the iPhone 3G 16gb and my friend has a Macbook with an iPhone 8gb (original). We are both experiencing this volume issue at different times in different ways. All of these problems only started happening after he upgraded to the 2.0 software (I have the 3G so it already came with the 2.0 software.

    He is having the problem you are all referring to about the volume dropping after him repeatedly setting it to 70% or so.

    My problem is that the iPhone used to remember the iPhone headset, regular headphones, and the built-in speaker volumes independently of each other. It no longer does this... That was probably one of my favorite features and now that it isn't there, I keep blasting the built in speaker at high volume or whatever. By the way, my iPhone came with the firmware number that ended with "5" and up to "7" when I restored. After the restore, I told it to setup a new phone instead of restoring from backup. I experienced all the same volume problems before and after the restore.
  • randallking Level 1 Level 1 (25 points)
    Just wanted to add I've noticed the same thing (volume reset to mid-range setting). I'm using original iPhone and have the 2.0 software.
  • Danielhb Level 1 Level 1 (0 points)
    I get this problem all the time too. It causes me to miss phone calls when the volume turns down so low when I had previously set it all the way up. Apple, please fix
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