Dirty yellowish screen glow coming from my new 16G White

It's not clean and crisp with a blue or a real white background like on my other phone, which I still have in my possession.

Anyone else see weird things like this on the shade or tone of their screen color?

17" MBP 2.16G Intel Core Duo, Mac OS X (10.4.8)

Posted on Jul 12, 2008 1:03 PM

Reply
18 replies

Jul 12, 2008 1:09 PM in response to andintroducing

May be better characterized as a tinge or a shading in the color spectrum of the screen.

It's a uniform shade on the whole of the screen. My other screen was a clean, bluish color more than this--no other way to say it--"dirty yellowish" color.

Curious if others have seen it. Not sure I like how it colors my photos on screen or makes emails look dingey (sp?) in the background, not a clean electric white, like a clean sheet of paper.

Is it just my phone?

Jul 12, 2008 1:27 PM in response to andintroducing

No doubt about it, the 3G screen is YELLOW-ER than the original.

That said - you might also say the Original is BLUE-er or MAGENTA-er than the 3G.

We should also add that, though yellower than the original, this 3G screen is at least double the brightness of the original too which is a huge bonus outdoors.

And frankly if you're not comparing them - an issue almost doesn't exist.

Jul 12, 2008 1:38 PM in response to andintroducing

from Engadget website:
"We just spoke with Bob Borchers, senior director of product marketing for the iPhone, and he had some very interesting info regarding the "yellow screen" phenomenon we've been hearing about. According to Bob (and Apple), the screen's color temperature has been purposely altered on the new iPhone to produce warmer, more natural tones, sharper images, and deeper blacks. The company says that 1st gen iPhone screens appeared colder and less defined, and they made some adjustments for the new models. In our opinion, what he says is right on -- the screens do look better on the iPhone 3G versus the older variety"

Jul 12, 2008 4:09 PM in response to melm

Be that as it may, I personally find it VERY visible and annoying.

(FYI, I use all caps for emphasis, not shouting--just easier than asterisks).

OK, it's good to know what Bob's saying, good to know it was intentional. Still based on what he's describing, this "solution" isn't the answer to me. A dark, hazy yellow tone on every screen?

Where's color authenticity and whites that are actual whites? To me the screen now looks dim, dark and dingey (sp?).

If it's for warmer photo colors, use that tone only on the photos. Why would you change the tone for every screen, even text?

To me, plain white now appears as off-white or a parchment color (and because of power issues I won't ever want to turn UP the brightness on phone 2.0).

To my eye, this dusky tone makes everything, including the photos, muddier (look at some of the skies!).

Now, to be fair the old phone was probably too cold (or blue) overall. It washed out photos, but is hazy yellow the solution for everything, even text?

For reading emails and text, the old phone was near perfect to me. The white email background matched the biggest trend in paper today: bright, brilliant and superwhite.

Actually it was just regular white, which creates more contrast. And contrast is important for reading text, especially emails and especially on the go when quickly scanning them.

To read emails on our computers, we don't put on pale yellow sunglasses or put on rose-colored shades. Instead, we find the brightest paper we have and print in the darkest ink so we can read it best.

Why any different on the phone, which is essentially an electronic pad of paper/email and at times a photo/video viewer?

I'm all for warm colors, just not DARK tea/urine colors imposed upon on my personal cell.

It's not the PEE phone, nor the beta blocker phone that I bought. I bought the updated version of my previous phone that read very easily and with nice clean text contrast.

This change is not pretty.

Apple, let people restore a normal screen tint if they want. If we want a dark yellow filter for our phones, we'll buy adhesive filters and adhere them to the face of our phones.

That's my take anyway.

I've loved my Macs, Pods and my iPhone for years, but still some bad ideas are worth contesting.

Message was edited by: andintroducing

Jul 12, 2008 8:42 PM in response to Vismich

Hmm, interesting.

Yet . . . one of the posters above said that the new phone has significantly greater brightness. Not sure how to reconcile those two thoughts. Can the yellow tinge be a battery saver and yet the phone itself be significantly brighter than the previous edition?

All I know is that the phone has a funny yellow tinge on every screen I load.

It's depressing.

I tried the "restore" suggestion above to no avail. Not sure how to tell which 2.0 update is which anyway. I downloaded my 2.0 this morning at 7:30 AM so I would think it would be good.

Well, let's approach this another way: Does anyone know anyone who has a phone that does NOT have the jaundiced / urine-drenched color scheme issue?

It's pretty glaring to me, the dark golden glow visible in all the white lettering. It also jumps out in lot of the greys. On the original phone, a lot of the text seems clearer and with sharper lines. Text pages on the new phone look a lot more fuzzy throughout because of the decreased contrast coming from the darkening of every element on the screen.

By darkening everything and deepening the blacks, Apple really reduced the contrast on the phone because as dark as you make them, most blacks already look pretty dark. They don't shift too much but the greys and the whites on the other end of the contrast spectrum become darker and more similar to the blacks. Darkening everything doesn't increase the contrast any. It flattens it out.

Down with the dirty yellow glow!! Let's get our phones back serving us, not dictating to us how dramatically color-altered our photos and our text screens SHOULD be.

We bought the phones!! We should have a say in how they appear!

Give us the choice for truer WHITES, not just deep rich BLACKS.

Restrike the balance!!!

Message was edited by: andintroducing

Jul 13, 2008 9:29 AM in response to andintroducing

Has anyone compared the ease of reading application names ("Weather," "Maps" etc.) from the old phone to the new one?

Personally I can read the app names MUCH easier on the original phone. Screen text on the new phone seems blurrier and has less defined edges (though in photos some object edges are clearly sharper).

I haven't checked email messages to compare black on white writing though. I wiped my first phone's emails.

Anyone else notice this too, say comparing the home page text of one device to the other or by looking at email text?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Dirty yellowish screen glow coming from my new 16G White

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.