iTunes 7.7 problems

I just upgraded to 7.7 and now my iTunes is very screwed up. First of all if I select the movies tab on the left hand side my iTunes crashes. Second, when I plug in my iPod video 5G iTunes freezes and I have to shut the program down using Windows task manager. I can't continue to use iTunes if I cant plug in my iPod. Should I re-install or what?

Windows XP Pro

Posted on Jul 12, 2008 10:44 PM

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31 replies

Jul 16, 2008 3:26 AM in response to e.cleveland

Join the club! Every time I go to close the SOB it freezes and I have to do an end process. Which *****, because I'm worried about loosing all my changes I've made. And the best part is, I noticed when I sync my iPod to it, I have to do it twice to make sure all my songs have made it on there correctly. Example: I purchased 2 songs to add to my other 3 from a specific album. So I plug my iPod in, it does it's business, and I think I'm all set! WRONG! I go to listen to the songs and low and behold, they are not even on there!!!!! So I had to sync all over again.

Apple you are by far the worst company for prematurely releasing a product! I was considering purchasing a MacBook Pro but, I'm done with that thought. I have yet to buy something from my Apple Store that I haven't needed to take back at least 3 or 4 times. Once, I even spent 2 hours there why the so-called "tech guy" ran his tests. But the real reason he chose to do this, was to prove that my Dell Notebook was the cause of my iPod malfunction. His co-worker had to finally tell him to give it up. But mind you this came, after he repeatedly bashed my laptop. I've had this baby for over a year and it has not given me any issues. Yet I had my iPod classic for less then a month and I had to take it into get it replaced! Nice huh?

I guess the only way to get around this mess would be to save my music and re-load the previous version that actually worked for me. The issue with that is, I will have to rebuild all my play lists from scratch because you can't import a newer library into an older version of iTunes. Too bad iTunes is so easy to use, when it works mind you, and the only thing compatible for my iPod because I'd be going back to my Media Player so fast.

Jul 23, 2008 8:48 AM in response to Dearlylovedaimee

Same problems here. I also ended up with uninstalling 7.7 and re-installing 7.6.1.


I read that some people have problems with their library after installing an older itunes version and had to rebuild playlists etc. I found out that itunes makes back-ups of your library when you install a new version. In the Itunes folder where your library is stored (for instance c:/my music/itunes) you find a folder called "Previous iTunes Libraries". After installing itunes 7.6.1 I removed the current 7.7 library (made a backup first) and copied the most recent library from that folder to the Itunes folder. No problems with playlists etc. Only thing that might be a problem is when you made changes to your library (add or removed music). These will be lost, I guess. But I didn't make any changes, so workes well for me. Maybe usefull for others too?

<Edited by Moderator>

Jul 23, 2008 8:58 AM in response to avatarowoe

Im soooo glad im not the only one with this problem! iTunes works fine if i just open it on my laptop...but as soon as i connect my ipod (5th gen) to it...the d**n thing freezes and i have to go to task manager to forcefully close it! This only happens when my ipod is plugged into my laptop and its wicked frustrating! Granted my ipod is 3 years old...but if the updates have a problem with the old ipods...then im just not gonna install update! In the meantime...does anyone know if you can uninstall JUST the latest itunes update?

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iTunes 7.7 problems

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