6 Replies Latest reply: Oct 1, 2008 5:58 PM by rocco1109
Mr. Chase Level 2 Level 2
Hi guys, I started to get "Password Incorrect"-Enter voicemail password- whenever I use the phone or after a call. I never required a password prior to this. This started to appear before updating to 2.0. The previous version was 1.1.3. I restored before updating to 2.0 but the error message persisted. I can press "cancel" and get out of this prompt without entering a password.
Anyone else experiencing this or have a solution? Please advice. Thanks in advance.

MacBook Pro, iPhone (1st gen.) 2.0, Mac OS X (10.5.4), iTunes 7.7
  • SJChango99 Level 1 Level 1
    Dial 611 on your phone and follow instructions to reset voicemail password.
  • Diablox Level 1 Level 1
    After some time playing with the phone and voice mail I finally figured out how to fix this problem.
    First call your own number, voicemail should come on. Listen to the options and select the administrator settings. Then your going to goto the password options and set a new password. Exit the voicemail. Go back to visual voicemail on iPhone and enter in the new password. Should be good to go.
  • shrimpman Level 1 Level 1
    thanks....simple and totally effective!!i should have thought of it!!
  • anmasa13 Level 1 Level 1
    I have been struggling to get to my voice mail since the upgrade several weeks ago. One week ago I was able to get in once by using my default pw (someone at apple told me it was my phone number) but now it's not recognizing that password either. I would love to know how to get to administrative settings since it's not letting me change the password in my phone settings. It's becoming a big issue since I get my work calls on my cell also. Any insight would be appreciated! Thanks
  • anmasa13 Level 1 Level 1
    Sorry I just saw the note above "Dial 611 on your phone and follow instructions to reset voicemail password" and it worked! Thanks
  • rocco1109 Level 1 Level 1
    I just started having this problem today and the fix worked great. Thanks!

    I pays to search the forum.