Weird email since 2.0 Update

I noticed this issue too after upgrading to 2.0. I also noticed that it seems to drain the battery much faster than it used to - possibly related??? I have my iPhone tied into just my Yahoo mail account which works fine from my laptop and used to work reasonably well from my iPhone with 1.1.4. Now it just says 'Checking for Mail...' forever on the iPhone. Power cycling the phone seems to fix it though.

Hi, I'm having the same problem. 1G user, upgraded to OS2.0 and lost ability to receive email. Hotmail out and mac mail out both work (I think they were working all along to send but now I'm not positive).

Took the advice here and rebooted and was suddenly able to get email. Notes here indicate it may not last - just adding myself to the long and growing list of users experiencing this problem.

I had this exact same issue and even went to the Genius Bar for help and called Tech Support and was not able to resolve it except for the power off and power on fix. Then I read somewhere about deleting the Mobile Me or .Mac account that was on the phone when I did the update and re-set it up from scratch. This has fixed this issue for me permanently! My iPhone now sends and receives email just fine even when I go from WiFi to Edge and back again. I have had no issues since doing this yesterday. Hope this helps soe of you.

I have the 2G phone upgraded to 2.0. Email has been completely unreliable since the upgrade. It worked perfectly before. It will sporadically receive but I can't send unless I powercycle it, which only fixes it for a short time.

My warranty is not up yet. Should I ask for a replacement phone since it seems like it's the Apple software upgrade that broke it and they don't have a fix for it?

I have the 2G phone upgraded to 2.0. Email has been completely unreliable since the upgrade. It worked perfectly before. It will sporadically receive but I can't send unless I powercycle it, which only fixes it for a short time.

My warranty is not up yet. Should I ask for a replacement phone since it seems like it's the Apple software upgrade that broke it and they don't have a fix for it?

Hi everyone, well I just got off the phone with Apple Support and I thought I would share this with everyone. First off I do not really understand their answer and I do not believe their response. This is my first purchase. I got the 16GB iPhone 3G. I was also having the exact same problems. Every time my WiFi would change networks my email's progress wheel would spin and spin and spin saying "Checking for Mail". It sounds like from everyone that version 1.0 never had these problems. Correct? I was flat-out told that this is how the iPhone behaves and nothing is wrong. Every time it changes WiFi networks it has to establish it's email port (#25) over and over again and so it will not connect to the next network it finds until you restart your iPhone. Does that really make any sense? Every WiFi connection should be using the same #25 port, correct? Or do they mean that different WiFi's use different ports? Cause I found this information concerning the majority of ports that email incoming and outgoing use.

POP3 - port 110
IMAP - port 143
SMTP - port 25
HTTP - port 80
Secure SMTP (SSMTP) - port 465
Secure IMAP (IMAP4-SSL) - port 585
IMAP4 over SSL (IMAPS) - port 993
Secure POP3 (SSL-POP) - port 995

So wouldn't every WiFi router already have these ports open? And how if version 1.0 allowed you to transfer from one network to the other, how come version 2.0 now eliminates this feature? This still sure seems like a fault on their behalf. I'm still extremely displeased with that answer from them. So if my iPhone is in my pocket during the day and once it establishes a connection with one WiFi network it's fine, but as soon as I'm ouuta range and it tries to connect to another one, I'm sh*t outta luck? Really? So when I get home at the end of the day and wonder why I haven't gotten any emails and look at my iPhone and realize that I have to restart it and then dozens of emails come flooding in? Is that truly how this device is suppose to work? I really think as many of you as possible need to also call Apple Support and see what they say. And, at least, on my wireless router all those ports are already open anyway so I really do not understand this problem. I really wish an Apple Support Technician would monitor this topic and respond with a viable answer.

Glad to see I am not alone on this one. I have two original iPhones. Both purchased on the first release date at the same store and have worked great ever since. After the 2.0 update my phone can send and receive emails no problem on my Bellsouth account over edge. I can only receive emails over my wifi but it has always been that way. My wife's phone has the same problem as you are descibing here. Sometimes receives emails or gets the constant "connecting" with the spinning wheel that seems to go on forever. Now I have repeatedly checked all email settings on both phones and they are exactly the same. What gives here Apple? Is it phone specific? My iPhone is one of the early models (from what I have read) which has the little picture of the white outlined bell on the ring/vibe switch. My wife's does not. Again they were purchased in the same store at the same time and are both 8gig. I am very disappointed and confused as to how this could have been overlooked in beta testing and can only hope a fix will be out soon 😟

"I was flat-out told that this is how the iPhone behaves and nothing is wrong. *Every time it changes WiFi networks* it has to establish it's email port (#25) over and over again and so it will not connect to the next network it finds until you restart your iPhone."

Well, I'm having the same problems as others, EXCEPT I don't switch back and forth between Edge and WiFi. Sooooo that means this ridiculous explanation you got doesn't hold up (it never did but this sort of proves it). I have Bellsouth and G mail accounts and I've never heard of or set up any mobile me or whatever that is since I'm not on a mac.

I just want it to stop, it's annoying. That's the only problem I'm having 😟

I'd just like to add myself to the list of new phone owners that is having emails problems. I have Comcast....everytrhing works correctly for a short time after turning the phone on and off. After a few hours I get the "Connecting" logo for hours on end.

Turning the phone on and off works but if that's the way it should work, I'd rather just return the phone.

If anyone has a fix, I'd love to hear it.

Another to the list...2G iphone on 2.0

Using comcast, mail just goes into the connecting mode, with out doing anything. Use comcast, and power cycle the phone about 6 to 10 times a day now...ugh...

Well, I may have gotten my 2.0 upgraded phone to fetch email regularly again. It's been over 12 hours without needing a reboot. Here're the details.

After I upgraded to 2.0 on Sunday, I added my two gmail (imap account) accounts to my six pop email accounts that my iPhone checked. That's when I started having trouble. So, I actually changed two things on my phone. So, being the good techie that I am, I backed out one thing at a time and retested. I deleted the gmail account from my iPhone and rebooted last night about 12 hours ago. Ever since, I've been getting regular automatic delivery of emails to my original pop accounts and I just confirmed that I'm still able to send emails.

So, to me, my 2.0-upgraded phone is behaving normally again. I think it's a code problem with the 2.0 playing happy with imap, however, I need to go another 24+ hours to feel certain my problem has been resolved.

Message was edited by: Norma_S

Having the exact same problems above. 1g iPhone, multiple email acounts pop3 and yahoo. Updated to 2.0 and now I get stuck in the connecting phase. After restarting, I get one shot at connection, and then thats it.

Solution which has seemed to work so far:

Delete and reinstall all accounts.
Turn PUSH OFF
Set all accounts to "Manual Fetch"

I can now check each email account individually on a manual basis. Very annoying because, like most of us, I use this phone for business and I rely on email access throughout my day. At least with this setup, I can manually retrieve emails. I WISH I HAD NEVER DONE THE UPDATE!!! Hopefully a fix will be available soon!

I'm a Cisco CCIE WAN Engineer and manage firewalls and routers all day long.

What Apple told you is partially true. When your phone switches networks, whether it's going from one WiFi to another or between WiFi and Edge, the phone must establish new connections because the TCP connection over the previous one is broken. This is true for web surfing (TCP port 80) or for email (TCP port 25). But, if the Safari application is able to get to the Inet after changing connections, then there's no reason that I can think of as to why the mail app would fail to reestablish unless there's something weird in the way the code has been written. The only thing I can think of that could be causing problem is that the firewalls on the other end (Google, Comcast, Yahoo, etc.) are seeing a new connection come in with a new IP address but the previous one hasn't properly been closed due to the 2.0 code doing something weird to the TCP/IP session.

Also, established outbound connections over wireless are rarely restricted on the destination ports. Once the wireless connection is made, the wireless routers really don't care if you web surf or check your email.

I forgot to add that my phone was on my home WiFi overnight pulling down emails just fine and has continued to pull down new email over the Edge now that I'm at work, all without a reboot.