Previous 1 2 Next 21 Replies Latest reply: Oct 10, 2008 5:19 PM by Miguel S
t8hoser Level 1 Level 1 (0 points)
Hi. I just recently had an iPod touch stolen and as we all know that it cant be used without being plugged into a computer. I have the pin number from the box that I got it in. What I need to know is there anyway to track it using that and if not can the thief use it to buy more songs onto it from my credit card. Can you help?

iPod Touch 8 GB
  • Johnathan Burger Level 6 Level 6 (15,535 points)
    PIN number from the box?

    Any way-Apple does not track stolen iPods down.
    The only way to buy stuff from the apple store would be to have your apple id and password. They should not have this info, but if really paranoid it's not a bad idea to change your password for iTunes.
  • Octavia Level 1 Level 1 (0 points)
    Do you mean serial number? I don't know for sure but if It were me, I would call them right away and let them know... There might be some way to track it if you file a police report. ie. the police may have authority to get info about location from apple that you can't.


    Best of luck,

    Octavia
  • jk_baller23 Level 4 Level 4 (2,120 points)
    Actually, you could plug it in to any computer and it will work. If you turned on the 4 digit password for your iPod Touch, then yes, in that case it wouldn't allow you to connect it to just any computer and give the user complete access.
  • Langdon Level 4 Level 4 (1,195 points)
    It can be erased and used by whomever has it now.
    Nothing on that box is going to stop them in the long run from using it.

    sorry
  • Kento Ito Level 1 Level 1 (60 points)
    actually, the iPod touch can be traced by local authorities....

    The iPod touch comes with unique IP address, and since iPod touch can recieve wi-fi signals, every time when the user connects to any wi-fi network, the serial number for the iPod touch, along with its own IP address is sent into the cloud....

    Therefore, IT IS VERY IMPORTANT TO GIVE THE LOCAL AUTHORITIES THE SERIAL NUMBER FOR THE iPod touch...

    THIS WAY, THEY CAN START TRACKING THE DEVICE RIGHT AWAY.....

    PS: for me, my iPod touch is connected to an Exchange Server, so if it's stolen, I remote wipe and lock the iPod touch so it is COMPLETELY USELESS, AND once it's locked, it cannot be re-formatted in any way....
  • thormcse Level 1 Level 1 (5 points)
    I think you mean the mac address, but yes, the mac address is unique.
  • sgr55 Level 1 Level 1 (0 points)
    Although Mac Addresses that comes with the device is unique, they can infact be changed quite easily.

    Also, There is no guarantee that it'll even connect to an apple server anyway. Again this can very easily be blocked. It may not even connect unless you open up iTunes.

    Now, while the theif may be an idiot, I doubt very much apple is setup to help you trace it so your probably out of luck.
  • mollib Level 2 Level 2 (460 points)
    A friend had two iPods stolen a couple of months ago and he called Apple to see if they could help him track them and they do not do that.
  • Langdon Level 4 Level 4 (1,195 points)
    Kento Ito wrote:


    PS: for me, my iPod touch is connected to an Exchange Server, so if it's stolen, I remote wipe and lock the iPod touch so it is COMPLETELY USELESS, AND once it's locked, it cannot be re-formatted in any way....


    That's not going to do much for you if the person who stole it has a clue.
    The iPod isn't a phone so the person would have to connect it to a Wifi network on purpose before you could do any of this. If they reformat it first or even turn off the PUSH settings you won't get the chance to use your exchange server.
    What you describe works great for a blackberry or even the iPhone but for an iPod the only way its useful is if the thief is an idiot who doesn't know what they took.

    And no police departments track MAC addresses just because you ask them to. You'd need a warrant, the device would have to phone home somehow so you could get an IP address of where it is and then the ISP would have to agree to comply. That's very big "ifs" that would need to happen - and the cost of a lawyer for this exceeds the value of the iPod by a lot.
  • Mark Shykula Level 1 Level 1 (70 points)
    I'm not trying to criticize you, but just trying to clarify points. As others have said, I think you mean a unique MAC address not IP. Although the IP is unique on a network, it's not specifically assigned to a particular iPod. Also, since an iPod needs to connect to a wifi access point to get onto a wireless network it is almost guarenteed to be behind a router/firewall and therefore the IP address and MAC would be coming from the router's NIC not the iPod. The serial number of the iPod is not sent onto the internet. Lastly, if your iPod touch is stolen, the individual can just reformat it before connecting it to any network, so in this case you wouldn't be able to wipe it remotely or disable it.
  • Kento Ito Level 1 Level 1 (60 points)
    Just in case....

    I also installed a very small tracking device into the iPod touch.....

    It's so small, that it's impossible to see the small microchip without using a magnifying glass....

    That way, whenever mine gets stolen, I can track it, and once the person goes on a wi-fi hot spot and starts surfing the internet, I can tell the exchange server to completely wipe and lock my iPod and make it into pure brick, so that it cannot be re-formatted in any way.....
  • Langdon Level 4 Level 4 (1,195 points)
    Kento Ito wrote:
    Just in case....

    I also installed a very small tracking device into the iPod touch.....

    It's so small, that it's impossible to see the small microchip without using a magnifying glass....

    That way, whenever mine gets stolen, I can track it, and once the person goes on a wi-fi hot spot and starts surfing the internet, I can tell the exchange server to completely wipe and lock my iPod and make it into pure brick, so that it cannot be re-formatted in any way.....




    lol

    Sure you did. Why didn't you just lock up the iPod in your flying car.
  • boltonjgb Level 3 Level 3 (650 points)
    Haahahaha them flying cars are a blumming nuisance to those flying pigs you know.
  • praveen.sharma Level 1 Level 1 (0 points)
    So where can you get a tracking device?
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