The ipod could not be restored. An unknown error occurred (1439)

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The ipod could not be restored. An unknown error occurred (1439)

I dropped my iPod!!! Right now there isn't anything on the ipod, everything has been lost. When I connect it to iTunes it tells me its corrupts and I can restore it. However, once connected and attempting to restore I keep getting this on multiple windows machines running Vista as well as XP when I try to restore my iPod Classic.

The ipod could not be restored. An unknown error occurred (1439)

I have yet to see anything anywhere that describes the 1439?

Any help would be greatly appreciated.

Thanks much!

Dell Dimension, Windows XP Pro

Posted on Jul 13, 2008 11:57 PM

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Answer 1

genxgeek Author

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Jul 13, 2008 11:58 PM in response to genxgeek

I have also tried this with the iPod under it's Hard Drive mode as well.

Thanks!

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Answer 2

Jul 14, 2008 6:38 AM in response to genxgeek

I'm also experiencing this problem. Any help would be appreciated!

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Answer 3

genxgeek Author

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Jul 14, 2008 12:54 PM in response to Molly Dillon

One thing that I tried again worked. What I did is that I put the ipod in Hard Drive mode then I had to try this a coule of times and it worked. It seems that you have to try it a couple of times.

However, now that I got my ipod restored it's coming back with synch errors (-48) And (-51) to be exact. So, now I can't get any of my songs synched up.

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Answer 4

genxgeek Author

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Jul 14, 2008 8:26 PM in response to genxgeek

Apparently nobody knows anything about this item including Apple! Sounds like it's time to visit a local Apple "rip me off" authorized dealer store. =)

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Answer 5

AdeB

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Jul 20, 2008 12:05 PM in response to genxgeek

I've started getting this '1439' error on my Ipod Nano since upgrading iTunes to 7.7. Any help appreciated!

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Answer 6

AdeB

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Jul 20, 2008 11:41 PM in response to AdeB

As an update, I uninstalled iTunes 7.7 and reinstalled 7.6. This eventually did the trick. It was not without some annoyance as 7.6 couldn't read my iTunes library due to it being created with a newer version but at least my iPod is now synced.

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Answer 7

Jul 21, 2008 10:43 PM in response to AdeB

AdeB - with your iPod being blank, if you uninstall iTunes and then re-install it, how do you keep your music? (Yes, probably a stupid question - sorry!)

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Answer 8

AdeB

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Jul 22, 2008 12:10 AM in response to maclothier

I had to restore my iPod to its original state, i.e. factory settings so then had to re-sync with my music on my hard drive.

With 7.7 I tried this and failed. I was even getting messages like 'you need 2.7gb on your iPod but you only have 7.0gb available'. All very odd.

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Answer 9

Sep 8, 2008 6:19 PM in response to genxgeek

well here is what i did. i kept trying. i just disconnected the ipod and reconnected it. you'd think this wouldn't work, but i noticed the little progress bar for the restoration was a little further every time even though it was still failing, so i just kept at it. eventually it went through the whole thing, and ta-da restored ipod, it's syncing right now.

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Answer 10

Sep 14, 2008 2:22 AM in response to genxgeek

I got this message when my ipod was plugged into my PC via a USB hub. It worked fine when connected directly to the PC's USB port. Hope it helps.

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