6 Replies Latest reply: Aug 11, 2008 8:45 AM by SwissProgHead
SwissProgHead Level 1 (10 points)
Hi All.

I have an iPOD Classic (80GB) and an iPOD Nano (8 GB); one iPOD universal dock; 2 USB cables; one no-name iPOD charger and one no-name USB charger (that I also use to charge via USB my PDA/phone).

Universal Dock is for connection to my stereo.

I can't connect either of my iPODs to the stereo AND charge them.

1. PC -> USB cable -> iPOD = charge OK
2. universal dock with powersupply -> iPOD = does NOT charge the battery
3. charger -> iPOD = charge OK
4. USB power supply -> USB cable -> iPOD = charge OK
5. USB power supply -> USB cable -> universal dock -> iPOD = does NOT charge
6. PC -> USB cable -> universal dock -> iPOD = charge OK

I tried all scenarios with both my iPODs, so the issue is elswhere

So it looks like the universal dock does only pass throught power to the iPOD when connected to a PC.

Am I missing something?

PS: I read about the similar thead, but I have only USB cables, no FW cable, so after an hour of search, I need help now.

Thanks for aour support & greetings from Switzerland.

Andy

IBM, Windows XP Pro
  • bj.byrne Level 1 (0 points)
    I've just purchased the doc, and I too have the same problem. It charges my iPOD if connected to a computer, but no such luck if it's connected to the stereo and USB power.

    AND no idea what the menu button is supposed to do - doesn't work like I thought it would.

    Annoying - thinking it's not worth the $80 CAD
  • SwissProgHead Level 1 (10 points)
    Is it possible that a company like Apple does not have any end user support facilities?
    No hotline numbers, no email addresses, no technical support at all?
  • Dock Problems Level 1 (0 points)
    I too have the same problem. Does anyone know how to solve this problem already?
  • SwissProgHead Level 1 (10 points)
    no help yet
    i was back to the shop

    summary: the box of the dock states that you can charge trought the dock
    it is not specified that a computer is needed to charge throught the dock

    the shop is willing to give me back the money of the dock, but i want to give back also the two ipods

    we have to wait for the director of the shop to come back (holiday)
  • aegnor Level 1 (0 points)
    is there any new progress on this issue?

    i'm suffering the same problems. (tried with two "universal docks", several cables and PC / USBPowerSuply...)

    please help
  • SwissProgHead Level 1 (10 points)
    We tried this with different universal docks and power supplies: the universal dock allows only original apple usb power supply to charge the ipods.

    I was allowed to give back the dock and now i'm using the power adapter directly with the ipod and a cable to connect to the stereo.