Previous 1 2 3 Next 30 Replies Latest reply: Aug 2, 2008 12:47 PM by HyperGo
Charles Laine Level 1 Level 1 (0 points)
I bought a white iPhone 3G last Friday. As soon as I got home, I took it out of the box to bond with my new wonderful gadget from Apple. However, I noticed immediately on the back of the phone, just below the chrome Apple logo, there was a rather ugly "zit" in the plastic. It's not a scratch or smudge. Rather, it's more like a bubble, bump, or a piece of debris that's actually in or beneath the surface of the plastic. In fact, it has a tiny black dot in the center of this blemish.

I've shown off my phone to several coworkers and friends, and they all turn it over to look at it from every angle because it is a thing of beauty. Funny enough though, I've seen several people try to wipe off this mark, so it's not just me who's noticed it.

I'm wondering what my chances are of getting this replaced from Apple. It in no way affects the functionality of the phone, but it is dissapointing to have spent so long in line, to buy the coolest of the coolest gadget on the planet to have it come with a zit!

24" iMac, Mac OS X (10.4.10), I love my mac
  • tnero Level 1 Level 1 (55 points)
    i would say yes because its not something that is your fault. its a defect. i would take it to the apple store to have them look at it. just make to make an appointment before going.
  • iLipton5001 Level 2 Level 2 (230 points)
    You should try exchanging it, i had a similar problem with the 3rg gen. iPod Nano... which, has the hole LCD display off centered. The Apple employees would have replaced it, but all the iPod were the same (8 and 4 gb models). I say you should try to get a new one, i now how annoying it is.

    Message was edited by: iLipton5001
  • iLipton5001 Level 2 Level 2 (230 points)
    You should try exchanging it, i had a similar problem with the 3rg gen. iPod Nano... which, has the hole LCD display off centered. The Apple employees would have replaced it, but all the iPod were the same (8 and 4 gb models). I say you should try to get a new one, i now how annoying it is.
  • powermixx Level 1 Level 1 (0 points)
    Proactive...sorry, had to...
  • schorner Level 1 Level 1 (10 points)
    I had the same issue. Got the phone on Friday, was out in the car admiring it and noticed 3 white heads at the top. Went back in and they replaced it with no questions asked.
  • maskale Level 1 Level 1 (0 points)
    the power button on mine is not level. They said they would replace when they have more in stock.

    [IMG]http://img.photobucket.com/albums/v661/maskale/forums/asdf003.jpg[/IMG]


    [IMG]http://img.photobucket.com/albums/v661/maskale/forums/asdf006.jpg[/IMG]
  • DarthMac Level 1 Level 1 (0 points)
    I have the same problem. There's a bubble in the plastic on the back of my iPhone. I'm trying to get it replace at Fido.

    Here's a couple photos:
    http://www.macextra.com/forums/showthread.php?p=53#post53
  • Bryan Mick Level 6 Level 6 (13,020 points)
    I have the same thing (in about the same location as these pictures).
    It doesn't bother me - in some way, it kinda adds character.

    I've got an invisishield on order - if the bump interferes with its clean installation, I'll take it back & get another iPhone. If not, I'm going to keep my blemished baby.

    Cheers!
    -Bryan
  • Demolition Hiro Level 1 Level 1 (0 points)
    I also noticed something similar on mine. However, it is very small and I wouldn't have noticed it if I had not read this thread.

    However, I will try to get it changed since I only got it today. In Hong Kong when I got the iphone the store told me before they unsealed the box that once the box is opened I can't return the phone. I will try to see if they can do something regarding this case.

    Hoping for the best. For now I have a silicon cover for the back and the sides.

    Message was edited by: Demolition Hiro
  • Bryan Mick Level 6 Level 6 (13,020 points)
    If it's not even very noticeable (and hidden in your case on top of that), why bother having it replaced?

    Just curious.

    Cheers!
    -Bryan
  • Demolition Hiro Level 1 Level 1 (0 points)
    It is in my mind now. Now that I know that it is there and exactly where it is. I guess I can try to replace it. If I can't then I will have it put it behind me.
  • yoink Level 2 Level 2 (305 points)
    Here's a tiny piece of [unsolicited] advice.

    I've had lots of things that had extremely minor physical imperfections (in fact the last was a Nokia factory-unlocked phone.) I took it back to get one that was physically perfect.

    The flip side was that the replaced one has been nothing but trouble - a full on lemon - but by the time the ugliness inside reared it's lovely head I was in another country (two days later.)

    So yup, mine (iPhone 3G) has a tiny "zit" (great way to put it BTW) in the plastic. There's one other very very minor manufacturing issue that I noticed. Neither of these two issues were noticed by anyone else.

    The phone on the other hand works great, and doesn't have any other issues - while I could probably take it back, but I'd rather not chance getting one that looks great but has a lot of internal "issues."

    That being said, I fully understand wanting things to be perfect - it's just that they rarely are. After being burned a few times (like the above example), I'll stick with devils I can see.

    My 2c. Take it, leave it, or give it to someone else.
  • roob47 Level 1 Level 1 (0 points)
    I'll take those 2cents and see you 2 more cuz i feel the same way had i not
    seen this thread i too would have not noticed but i did it's really very small plus i have one of those silicon skins which by the way feels very nice, anyway im with you yoink my ihpone works great!Think i can live with a tiny imperfection , i know im not perfect-
  • mitchpetersoniscool Level 1 Level 1 (5 points)
    wow apple must be doing something right. now customers don't even care if apple products have defects!
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